The Incentive

When choosing Rate: SITE HOTEL 10. Win a 5% discount.

Deposit / Guarantee Policies

PAYMENT METHODS
With our guests' convenience and comfort in mind, HOTEL 10 does not have a check-out time! To make this advantage possible, daily rates are charged in advance, including the consumption of items at the convenience store, laundry and various meals.
We accept credit and debit cards. Billing may be authorized for companies with demand after credit and document analysis. Contact us before making your reservation. We do not accept checks.

Cancellation Policies

Policy applicable on dates: 3/24/2025 - 3/28/2025
5/9/2025 - 5/12/2025

100% charge (total reservation period).

On other dates:

Conditions:
1 - Refundable Reservation - Flexible
The customer makes the purchase and can cancel it up until 6:00 p.m. on the check-in date. The Hotel reserves the right to make a pre-authorization (blocking the amount on the credit card) for the amount of the first night. The charge will be made at check-in.

2 - Reservation Cancellation
Cancellation must be requested by email. Cancellations by phone or instant messaging device will not be accepted.

RESERVATION GUARANTEE
1 - Reservation with no-show guarantee
Reservations with a no-show guarantee can be canceled up until 6:00 p.m. on the check-in date. After this period, the amount corresponding to one night's stay will be charged and the amount cannot be converted into credit for future stays. In the case of non-refundable reservations, the advance charge and the total amount for the period will be maintained. Reservations with a no-show guarantee remain active in the system until 11 am on the day following the guest's check-in date.
2 – Reservations without a no-show guarantee
Reservations without a no-show guarantee are automatically cancelled at 6 pm on the day of the guest's check-in to make the apartment available for sale to another customer.