For confirmation of booking, a prepayment of 30% of the total amount of the reservation is required. This prepayment can be accepted via debit / credit card or bank transfer / deposit. For more information about deposits, please contact the hostel: by phone 67 3242-1088 / 3242-3333 or email: [email protected]

Cancellation Policy:
 Up to 45 days prior to check-in, full refund;
 Up to 30 days prior to check-in, fine of one daily rate with credit transfer to another available period.
 Up to 15 days prior to check-in or for packages during high season, national holidays and New Year's Eve: total loss of the reservation deposit.
 No-show fee for the entire package will be charged in case of no-show on the reserved date.

Timetables: Package time to be set with the inn. Check-in at the apartment: from 16:00. End of package to be set with the inn. Apartment Check-out time: until 13:30 Breakfast from 7:00 to 09:00 served directly at the restaurant (Hotel / Pousada) Reception and service: 07:00 to 22:00 Children: (Children accompanied by parents or legal guardians up to 04 years are free). Included in each daily: - 02 day trips and 01 night tour; - Full board (01 lunch / 01 dinner and 01 crooked break - typical Pantanal breakfast) - Overnight in apartment with box beds / air conditioning / minibar and WC; - Accompaniment of the Pantaneiros Guides (Portuguese language) - Insurance of the tours The ORDER OF ACTIVITIES IS DEFINED BY THE POUSE ACCORDING TO OPERATING AND / OR CLIMATE CONDITIONS. The tours / activities are: Ø Hiking photo safari Ø Piranha fishing cabin excursion ØHalking ØCanking ØHiking Ø Wild animals night focus (car) Ø Boat tours The average duration of the tours is between 2 and 2:30 and all are accompanied. with Pantanal guide specialized in Pantanal that shows you the garden of your house: the Pantanal.