The Incentive

When choosing Rate: Tarifa com Café da Manhã. Win a 12% discount.

Deposit / Guarantee Policies

Policy applicable on dates: 12/23/2025 - 12/24/2025
12/29/2025 - 1/3/2026
2/13/2026 - 2/17/2026

For these periods, reservations will only be made with full prepayment at the time of booking.

On other dates:

- After making the reservation, the credit card details are automatically processed according to the total amount of accommodation and installments defined by the guest. If the card is not authorized, the reservation will not be confirmed; - IMPORTANT: We inform that we will not accept reservations with a third party card, that is, the cardholder must be the same holder of the reservation. If the reservation is made outside the established, the reservation will be canceled.

Cancellation Policies

Policy applicable on dates: 12/23/2025 - 12/24/2025
12/29/2025 - 1/3/2026
2/13/2026 - 2/17/2026

NON-REFUNDABLE RATE:
In case of cancellation, reduced accommodation or no-show, the full amount of the reservation will be charged.

Policy applicable on dates: 12/25/2025 - 12/28/2025

Nosso prazo de cancelamento é de até 07 dias antes do check-in; Em caso de cancelamento dentro do prazo estipulado, realizaremos o cancelamento sem ônus da reserva; Em caso de cancelamento fora do prazo ou não comparecimento, será cobrado o valor correspondente a primeira noite.


POLÍTICA DE CANCELAMENTO - NATAL, RÉVEILLON E CARNAVAL:
- Em caso de cancelamento, redução de noites ou não comparecimento será cobrado o valor integral da hospedagem.

On other dates:

- Our cancellation period in normal periods: 3 (three) working days before the date of arrival. - In case of no show, cancellation or cancellation within the deadline is carried out the reversal of the total amount. - In case of No show, cancellation or cancellation after the deadline, a fine corresponding to the amount of the first night is charged. - Deadline for cancellation in festive periods such as Christmas, New Year's Eve, Carnival, Events, congresses, extended holidays and lodging packages: 7 (seven) working days before the date of arrival. - In case of no show, cancellation or cancellation within the deadline is carried out the reversal of the total amount. - In case of no show, cancellation or cancellation after the deadline, a fine is charged in the amount corresponding to all the daily rates. - Reservation confirmed in non-refundable conditions and / or irrevocable guarantee of No Show has no deadline for cancellation without charge. - In case of no show, cancellation or cancellation after the deadline, a fine is charged in the amount corresponding to all the daily rates.