The Incentive

When choosing Rate: Pacote Promocional. Book at least 2 night(s) and win 12% discount.

Deposit / Guarantee Policies

The total amount of the stay will be charged to your credit card at the time of booking. It is mandatory to present the same credit card used to make the reservation at check-in to confirm ownership, along with photo identification. For virtual cards, present it through the card issuing bank's app. If it is impossible to present the same card, a new payment will be requested in person.

Cancellation Policies

The Hotel acts under Article 49 of Statute 8.078/90 of the Brazilian Consumer Protection Code. According to this law, the consumer can cancel the accommodation within 7 (seven) days after purchase and receive a full refund of any payments made. As well, we act in accordance with Decree 7,381/10, in its art.20, where we charge fines (total value of the reservation paid, i.e. 100% of the value of what was paid) for cancellation after the deadline or early departure, provided for in the chosen reservation policy, which is foreseen at the time of purchase in advance and accepted. **Flexible Reservations** Allow cancellation and change of reservation date up to 48 hours before check-in. Cancellation requests made within less than 2 (two) days of check-in at the hotel or generating a no-show will be charged the amount of the first night's stay, as a fine, and the reservation will subsequently be canceled from the system.