Pay up to 6x
Deposit / Guarantee Policies
Period with full prepayment required. Cannot be cancelled or changed.
To guarantee and confirm your reservation, you must provide your credit card details. The credit card provided must be the same as the one used for the reservation.
The credit card must be presented at check-in for verification.
Resale Prohibition:
The reservation holder is not authorized to resell their reservation to third parties.
Reservations made at our establishment are exclusively for the personal use of the holder.
Any attempt to resell will result in the cancellation of the reservation.
Cancellation Policies
This period requires full prepayment. It cannot be cancelled or changed. 100% of the reservation will be charged in case of cancellation, early departure or no-show.
General Policy
Check-in time: 3 PM;
Check-out time: 12 PM (noon);
Rates subject to change;
*Pool open Tuesday to Sunday, from 9 AM to 5 PM.
Please note that, starting October 26, 2026, the Promenade Palladium's common area, which includes the pool, sauna, and gym, will be temporarily closed for renovations and will remain unavailable for guest use.
We apologize for any inconvenience and hope to resume operations soon, with a renovated and even better structure to provide more comfort and well-being to our guests.
Pay up to 6x
Includes taxes and fees
Pay up to 6x