To confirm and guarantee your reservation, a 100% prepayment of the total accommodation cost is required.

Payment must be made within the deadline indicated at the time of booking. If payment is not received by the deadline, the reservation may be automatically cancelled.

This policy may apply during promotional periods, high occupancy, holidays, events, and for non-refundable rates.

- The amount will be processed on the credit card after the reservation is completed. If the card is invalid, the reservation will be automatically canceled without prior notice.
- Prices are not valid for groups.
- If you have any questions, please contact our Reservations Center (Tel.: 0300 210-7700 | E-mail: [email protected] | WhatsApp: (051) 4042-1403).

Non-refundable rate: cancellations or changes are not permitted, and in case of no-show, the full amount of the stay will be charged.

- Reservations are subject to availability and must be made at least 72 business hours (3 business days) in advance.
- Payment is made in full in advance for the service purchased.
- Prices are not valid for groups.
- The amount will be processed on the credit card after the reservation is completed. If the card is invalid, the reservation will be automatically canceled without prior notice.
- Smoking is not permitted in the hotel.
- The hotel does not provide extra beds.
- Check-in at 2:00 p.m. and Check-out at 6:00 p.m., subject to availability confirmed by the hotel.
- Early check-ins and late check-outs are subject to availability and additional charges; check hotel conditions.
- Complimentary for one child up to 7 years old, when accommodated in existing beds in the room. Consult the hotel about availability and additional costs for other accommodation options for children.