• Payment in advance, the total value of the package will be charged to the card provided at the time of booking. If the card is invalid or not approved, the reservation will be canceled automatically and without prior notice.
• For other forms of payment, contact our Reservations Center 0300 210 7700.
• Values not valid for groups.

Non-refundable rate: cancellations or changes are not permitted, and in case of no-show, the full amount of the stay will be charged.

1) Reservations will be made subject to availability and must be made within a minimum period of 72 working hours (3 working days).
2) Payment is made in advance and in full for the service purchased.
3) The values are not valid for groups.
4) For payment information via bank transfer, contact our reservations center (Tel.: 0300 210-7700 | E-mail: [email protected] | WhatsApp: (051) 4042-1403)

ACCOMMODATION TERMS AND CONDITIONS
• Smoking is not permitted in the hotel.
• Consult the hotel or the reservation center about availability and prices of extra beds and cots
• Check-in from 2pm and Check-out until 12pm.
• Early check-in and late check-out services are always subject to availability and may incur an extra fee. Check the conditions directly at the hotel desk or contact reception 24 hours before the reservation date.

POLICY FOR MINORS
• It is necessary to present original documentation (birth certificate/ID/Passport) of the minor, parent or legal guardian upon check-in. If they are not present, authorization will be requested from the parents or legal representative, notarized, in accordance with the Child and Adolescent Statute (Article 82 of Law 8,069/95).
• Complimentary for a child up to 7 years old, staying in the same bed with their parents. Consult the hotel regarding availability and additional costs for other accommodation options for children.