The Incentive

When choosing Rate: BLACK WEEK. Win a 15% discount.

Deposit / Guarantee Policies

• Non-refundable rate - Cancellation of the stay after check-in has been completed at the hotel, as well as early departure, during special periods or conditions indicated in advance.
• Payments can be made by the hotel immediately after making the reservation. If a last-minute reservation is made, the charge may only be made at check-in, using a physical card.
If a cancellation is requested, a fine will be applied in accordance with the policies above.
If the fine period is outside, the refund will occur normally, within 7 business days. Any type of fee charged by the bank, such as DOC, TED and PIX, will be deducted from the amount to be refunded.

Cancellation Policies

• Our Black Friday campaign operates with a non-refundable rate, therefore, the customer has up to 7 days after purchase to cancel.

• However, it is our company policy to be flexible with rescheduling of accommodation periods, provided that we notify you 30 days in advance of the check-in date, converting the amount paid into credit for another chosen period.

• Payments will be made by the hotel immediately after booking.

• The campaign will operate with payment in up to 10 installments without interest, provided that the minimum installments are:
R$200 – Pousada Pedra Torta
R$300 – Other hotels in the group
• Our Network works with fluctuating rates, just like airlines. Therefore, prices fluctuate automatically according to occupancy during the period. This means that the sooner you book, the greater the chance of getting the best price for your desired period. Don't leave it to the last minute, as this will be the biggest Black Week campaign in our history.