About the Hotel
General Services
Cribs available on request
Daily Housekeeping
24 hours Front Desk
Parking Free
Free Wifi
Restaurant & Bars
Bar Club
Restaurant
Wellness & Sports
Outdoor Swimming-Pool
Free Gym
Events & Conferences
Conference Rooms
Wedding Services
Lagoon Suite.
Two-room room, balcony with views of country houses or, subject to availability. It has a king bed, sofa bed, two bathrooms, dressing area.
See Room DetailsCyber Christmas breakfast included Includes: Accommodation, Breakfast Children up to 11 years old stay free of charge, they only pay for breakfast at a special price of $37,000. From 12 years old onwards, an additional person is considered.
Internet
Internet
Free WIFI in all rooms and rooms of the hotel
taxes included
taxes included
Accommodation taxes included in the final value.
Cancellation Allowed
Cancellation Allowed
Cancel up to 48 hours before the arrival date of the reservation. After this date, LATE CANCELLATION generates a penalty in low season of 20% of the total value of the reservation.
When booking two or more rooms, you will need to select rates in the same currency.
When booking two or more rooms, you must select rates that have a common payment method.
Breakfast included Free buffet breakfast, Wi-Fi, and taxes • Check-in time is 3:00 p.m., Check-out time is 12:00 p.m. • All guests must present their original ID upon check-in for registration. • REGISTRATION POLICY FOR MINORS. To enter the hotel with minors, it is necessary to present the minor's civil registry and ID card. If the minor is not registered with their parents, the person responsible for their care must present a document authenticated by at least one of them authorizing entry. • POLICY AGAINST CHILD SEXUAL EXPLOITATION. Colombian laws protect minors from all forms of sexual exploitation and violence caused by domestic or foreign tourists. Violations of this principle carry the criminal and administrative sanctions provided for in Law 679 of August 3, 2001. • ACCOMMODATION POLICY • CHANGES AND CANCELLATIONS. Cancellations or modifications are permitted up to 24 hours in low season and 48 hours in high season before the check-in date. Reservation modifications are valid for up to 1 year, subject to room and rate availability. • LATE CANCELLATION. If a cancellation is made late, that is, after the time stipulated in the cancellation policy, a penalty will be charged equivalent to 01 (one) room at the reserved rate. • RIGHT OF WITHDRAWAL, withdrawal, and other refund circumstances within the framework of the Health Emergency due to Covid-19. Decree 557 of 2020. Pursuant to Article 4 of the aforementioned law, requests for withdrawal, cancellation, and refund of services received during the Health Emergency declared by the Ministry of Health and Social Protection in Colombia and for up to one more year may be refunded for services provided by the Hotel. To submit your request, please contact [email protected]. • NO SHOW: The hotel will charge a no-show (non-compliance with the reservation). In the event of a no-show on the scheduled check-in date, a 20% of the total value or rate established for the reservation will be charged. • EARLY DEPARTURE: Departures prior to the scheduled date of your reservation will incur a penalty. If you leave the hotel prior to the departure date stipulated in the reservation, a 20% of the value or rate established for the unused days will be charged. • LATE CHECK-OUT Subject to hotel availability, the hours and additional charges for late check-out are as follows: From 12pm to 3pm: $70,000. From 3pm to 6pm: $150,000. After 6pm, one night's accommodation will be charged at the reserved rate. EARLY CHECK-IN Early check-in before 10:00 AM: 50% of the daily rate Early check-in after 10:00 AM: 30% of the daily rate TAXES: In accordance with government regulations in Law 2068 of December 31, 2020, the rates reflected on our website are temporarily EXCLUDED from VAT for reservations with check-in and check-out dates through December 31, 2022. Starting January 1, 2023, charges will be incurred for this concept and can be paid directly at the hotel upon check-in. Starting January 1, 2022, an 8% consumption tax will be charged; this amount is included in the final price. IMPORTANT: Our pool service hours: Tuesday to Sunday, 9 a.m. to 7 p.m. There will be no service on Mondays, and on holidays, there will be no service on Tuesdays.
Internet
Internet
Free WIFI in all rooms and rooms of the hotel
taxes included
taxes included
Accommodation taxes included in the final value.
Cancellation Allowed
Cancellation Allowed
Cancel up to 48 hours before the arrival date of the reservation. After this date, LATE CANCELLATION generates a penalty in low season of 20% of the total value of the reservation.
When booking two or more rooms, you will need to select rates in the same currency.
When booking two or more rooms, you must select rates that have a common payment method.
Lake View Suite
Two-room room, balcony with lake view, subject to availability. It has a king bed, sofa bed, two bathrooms, dressing area.
See Room DetailsCyber Christmas breakfast included Includes: Accommodation, Breakfast Children up to 11 years old stay free of charge, they only pay for breakfast at a special price of $37,000. From 12 years old onwards, an additional person is considered.
Internet
Internet
Free WIFI in all rooms and rooms of the hotel
taxes included
taxes included
Accommodation taxes included in the final value.
Cancellation Allowed
Cancellation Allowed
Cancel up to 48 hours before the arrival date of the reservation. After this date, LATE CANCELLATION generates a penalty in low season of 20% of the total value of the reservation.
When booking two or more rooms, you will need to select rates in the same currency.
When booking two or more rooms, you must select rates that have a common payment method.
Breakfast included Free buffet breakfast, Wi-Fi, and taxes • Check-in time is 3:00 p.m., Check-out time is 12:00 p.m. • All guests must present their original ID upon check-in for registration. • REGISTRATION POLICY FOR MINORS. To enter the hotel with minors, it is necessary to present the minor's civil registry and ID card. If the minor is not registered with their parents, the person responsible for their care must present a document authenticated by at least one of them authorizing entry. • POLICY AGAINST CHILD SEXUAL EXPLOITATION. Colombian laws protect minors from all forms of sexual exploitation and violence caused by domestic or foreign tourists. Violations of this principle carry the criminal and administrative sanctions provided for in Law 679 of August 3, 2001. • ACCOMMODATION POLICY • CHANGES AND CANCELLATIONS. Cancellations or modifications are permitted up to 24 hours in low season and 48 hours in high season before the check-in date. Reservation modifications are valid for up to 1 year, subject to room and rate availability. • LATE CANCELLATION. If a cancellation is made late, that is, after the time stipulated in the cancellation policy, a penalty will be charged equivalent to 01 (one) room at the reserved rate. • RIGHT OF WITHDRAWAL, withdrawal, and other refund circumstances within the framework of the Health Emergency due to Covid-19. Decree 557 of 2020. Pursuant to Article 4 of the aforementioned law, requests for withdrawal, cancellation, and refund of services received during the Health Emergency declared by the Ministry of Health and Social Protection in Colombia and for up to one more year may be refunded for services provided by the Hotel. To submit your request, please contact [email protected]. • NO SHOW: The hotel will charge a no-show (non-compliance with the reservation). In the event of a no-show on the scheduled check-in date, a 20% of the total value or rate established for the reservation will be charged. • EARLY DEPARTURE: Departures prior to the scheduled date of your reservation will incur a penalty. If you leave the hotel prior to the departure date stipulated in the reservation, a 20% of the value or rate established for the unused days will be charged. • LATE CHECK-OUT Subject to hotel availability, the hours and additional charges for late check-out are as follows: From 12pm to 3pm: $70,000. From 3pm to 6pm: $150,000. After 6pm, one night's accommodation will be charged at the reserved rate. EARLY CHECK-IN Early check-in before 10:00 AM: 50% of the daily rate Early check-in after 10:00 AM: 30% of the daily rate TAXES: In accordance with government regulations in Law 2068 of December 31, 2020, the rates reflected on our website are temporarily EXCLUDED from VAT for reservations with check-in and check-out dates through December 31, 2022. Starting January 1, 2023, charges will be incurred for this concept and can be paid directly at the hotel upon check-in. Starting January 1, 2022, an 8% consumption tax will be charged; this amount is included in the final price. IMPORTANT: Our pool service hours: Tuesday to Sunday, 9 a.m. to 7 p.m. There will be no service on Mondays, and on holidays, there will be no service on Tuesdays.
Internet
Internet
Free WIFI in all rooms and rooms of the hotel
taxes included
taxes included
Accommodation taxes included in the final value.
Cancellation Allowed
Cancellation Allowed
Cancel up to 48 hours before the arrival date of the reservation. After this date, LATE CANCELLATION generates a penalty in low season of 20% of the total value of the reservation.
When booking two or more rooms, you will need to select rates in the same currency.
When booking two or more rooms, you must select rates that have a common payment method.
Hotel Lagoon
taxes and fees included
Pay up to 12x