The Incentive

When choosing Rate: Melhor Tarifa Disponível. Book 150 days in advance and win a 8% discount.

Deposit / Guarantee Policies

Payment of 50% of the total value of the reserved package via bank deposit and the remaining 50% 15 (fifteen) days before check-in.
Payment via credit card worth 100% of the reserved package, paid in up to 3 installments. Minimum installment of R$200.00.

We only accept credit cards in the name of the reservation holder. We do not issue third-party credit cards.

The reservation will only be guaranteed after confirmation of payment of the deposit.

Payment of 50% of the total value of the booked package via bank deposit and the remaining 50% at check in.
Payment via credit card worth 100% of the reserved package, paid in up to 3 installments. Minimum installment of R$200.00.

We only accept credit cards in the name of the reservation holder. We do not issue third-party credit cards.

The reservation will only be guaranteed after confirmation of payment of the deposit.

Cancellation Policies

MID SEASON (February, July and Long Holidays)

Cancellation of a reservation up to 21 (twenty-one) days before check-in will be free of charge.

If you cancel your reservation up to 15 (fifteen) days before check-in, you will be charged a compensatory fee equivalent to 1 day (one night) of the total package contracted. A letter of credit will be issued for the excess amount in favor of the reservation holder, for use in accommodation. The letter of credit will be valid for 1 year (one year).

Cancellation of a reservation after the period set out above, as well as in cases of No Show, will be charged a compensatory fee equivalent to 50% (fifty percent) of the total contracted package. A letter of credit will be issued for the excess amount in favor of the reservation holder, for use in accommodation. The letter of credit will be valid for 1 year (one year).

If during the stay it is necessary to change or cancel part of the contracted package, a compensatory fee equivalent to 50% (fifty percent) of the changed or canceled period will be charged. A letter of credit will be issued for the excess amount in favor of the reservation holder, for use in accommodation. The letter of credit will be valid for 1 (one) year.

Special Periods (CHRISTMAS, NEW YEAR, JANUARY and CARNIVAL)

Cancellation of a reservation up to 30 (thirty) days before check-in will be free of charge.

If you cancel your reservation up to 21 (twenty-one) days before check-in, you will be charged a compensatory fee equivalent to the value of 1 night (one night) of the total package contracted. A letter of credit will be issued for the excess amount in favor of the reservation holder, for use in accommodation. The letter of credit will be valid for 1 year (one year).

If you cancel your reservation up to 15 (fifteen) days before check-in, you will be charged a compensatory fee equivalent to 50% (fifty percent) of the total contracted package. A letter of credit will be issued for the excess amount in favor of the reservation holder, for use in accommodation. The letter of credit will be valid for 1 year (one year).

After the period set out above, as well as in cases of No Show, a compensatory fee equivalent to 100% (one hundred percent) of the total contracted package will be charged.

If during the stay it is necessary to change or cancel part of the contracted package, a compensatory fee equivalent to 100% (one hundred percent) of the changed or canceled period will be charged.

LOW SEASON

Cancellation of a reservation up to 15 (fifteen) days before check-in will be free of charge.

If you cancel your reservation up to 10 (ten) days before check-in, you will be charged a compensatory fee equivalent to 1 day (one night) of the total package contracted. A letter of credit will be issued for the excess amount in favor of the reservation holder, for use in accommodation. The letter of credit will be valid for 1 year (one year).

Cancellation of a reservation after the period set out above, as well as in cases of No Show, will be charged a compensatory fee equivalent to 50% (fifty percent) of the total contracted package. A letter of credit will be issued for the excess amount in favor of the reservation holder, for use in accommodation. The letter of credit will be valid for 1 year (one year).

If during the stay it is necessary to change or cancel part of the contracted package, a compensatory fee equivalent to 50% (fifty percent) of the changed or canceled period will be charged. A letter of credit will be issued for the excess amount in favor of the reservation holder, for use in accommodation. The letter of credit will be valid for 1 (one) year.