Payments (full value) must be made via credit card in up to 3 installments or bank deposit.

In case of bank deposit, proof must be sent to the email [email protected] at the time of booking, otherwise the reservation will not be validated.

Deposit details:
Payee: Hotel Ponto de Luz Ltda.
Bank of Brazil
Agency 2218-7
C/C 6170-0
CNPJ 72.764.970/0001-74

Any cancellations of reservations must be communicated by email to [email protected] and will be subject to a cancellation fee:

Common accommodation:
- Up to 4 days before check-in: 100% refund of the amount already paid*
- From 3 days before check-in: there will be no refunds.

Packages, retreats and courses:
- Up to 7 days before check-in: 100% refund of the amount already paid*
- From 6 days before check-in: 50% of the amount already paid will be refunded.
- From 3 days before check-in: there will be no refunds.

*Refund made within 30 days.

Check-in from 5pm. Check-out until 2pm.
At check-in we ask to present a photo ID.
We work with a 10% service fee (optional).

Wifi For guests, we have the option of wifi in a specific room, from 7:30 am to 10 pm. However, as we are in the middle of nature, navigation may be impaired. No apartment has a TV, telephone or internet service, the invitation is for you to disconnect from your routine and connect with yourself.

Important observations: passing through the city, cell phone signal is lost and part of the road is dirt. Follow the yellow signs along this route. On rainy days, part of the dirt route may be affected, so we ask you to call reception, find out about its condition and follow our instructions.

For your comfort, we advise you to bring:
• Confortable clothes
• Swimwear
• Bathrobe to be used in the heated pool
• Sneakers and cap or hat for the walk
• Flashlight
• Raincoat and umbrella
• Personal hygiene products
• Mesh and socks in case the temperature drops
• Adapter for sockets