Early booking required 90 days in advance.
The Incentive
When choosing Rate: Standard Café da Manhã. Book 90 days in advance and win a 20% discount.
Deposit / Guarantee Policies
For PRIVATE reservations/HOTEL WEBSITE/BOOKING.COM:
The full amount of the stay will be charged immediately after the reservation is completed. Interest-free installments will only be made for cards issued in Brazil.
To ensure the security of our guests, and always in accordance with the guidance of our digital security team, we do not accept third-party cards. The card used to pay for the daily rates must be owned by one of the guests and will be requested at check-in. This physical presentation of the card is absolutely necessary. If the holder of the document does not stay at the hotel, or if the card presented is not the same (even if it belongs to the holder of the reservation), a new payment will be requested, with a new physical card, and the previous payment will be refunded.
For reservations made by AGENCIES/OPERATORS:
• In HIGH SEASON (CHRISTMAS/NEW YEAR/JANUARY/FEBRUARY, MARCH/JULY AND NATIONAL HOLIDAYS): Payment of the total amount of the reservation will be requested by our finance department up to 30 (THIRTY) DAYS BEFORE CHECK IN for each reservation.
• In LOW SEASON: Payment of the total amount of the reservation will be requested by our finance department up to 7 (SEVEN) DAYS BEFORE CHECK IN for each reservation.
An INVOICE/BILL or bank details will be sent, due 30 or 7 days before CHECK IN, depending on the season.
**** In case of NON-PAYMENT of the reservation amount, we will contact you to arrange cancellation of the reservation.
For PRIVATE reservations/HOTEL WEBSITE/BOOKING.COM:
The full amount of the stay will be charged immediately after the reservation is completed. Interest-free installments will only be made for cards issued in Brazil.
To ensure the security of our guests, and always in accordance with the guidance of our digital security team, we do not accept third-party cards. The card used to pay for the daily rates must be owned by one of the guests and will be requested at check-in. This physical presentation of the card is absolutely necessary. If the holder of the document does not stay at the hotel, or if the card presented is not the same (even if it belongs to the holder of the reservation), a new payment will be requested, with a new physical card, and the previous payment will be refunded.
For reservations made by AGENCIES/OPERATORS:
• In HIGH SEASON (CHRISTMAS/NEW YEAR/JANUARY/FEBRUARY, MARCH/JULY AND NATIONAL HOLIDAYS): Payment of the total amount of the reservation will be requested by our finance department up to 30 (THIRTY) DAYS BEFORE CHECK IN for each reservation.
• In LOW SEASON: Payment of the total amount of the reservation will be requested by our finance department up to 7 (SEVEN) DAYS BEFORE CHECK IN for each reservation.
An INVOICE/BILL or bank details will be sent, due 30 or 7 days before CHECK IN, depending on the season.
**** In case of NON-PAYMENT of the reservation amount, we will contact you to arrange cancellation of the reservation.
Cancellation Policies
Deadline of 30 days before check-in for free cancellation of reservations for (High Season: December/January/February/March/July and holidays (Carnival; Easter,..., etc.);
other periods (EXCEPT high season/holidays)
Deadline of 14 days before check-in. We emphasize that this is the deadline for free cancellations.
In case of cancellation OUTSIDE THE DEADLINE or NO SHOW: We will charge 100% of the reservation amount for the entire period booked.
Deadline of 30 days before check-in for free cancellation of reservations for (High Season: December/January/February/March/July and holidays (Carnival; Easter,..., etc.);
other periods (EXCEPT high season/holidays)
Deadline of 14 days before check-in. We emphasize that this is the deadline for free cancellations.
In case of cancellation OUTSIDE THE DEADLINE or NO SHOW: We will charge 100% of the reservation amount for the entire period booked.
Discount of: 20.00%