The Incentive

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Deposit / Guarantee Policies

All reservations with prepayment by credit card, in case of no-show, the total amount of the reservation will be charged.

Cancellation Policies

I - For reservation cancellation requests, the following policy will be adopted, according to the number of days prior to the guest's scheduled check-in date: a) less than 7 days, the amount paid in advance will not be refunded ; b) between 8 and 14 days, the amount equivalent to 30% of the advance will be refunded; c) between 15 and 29 days, the amount equivalent to 50% of the advance will be refunded; d) more than 30 days, the amount equivalent to 90% of the advance will be refunded; e) an advance of 50% of the total amount of the contracted nights will be charged at the time of booking, on the indicated credit card. in case of no-show, the total amount of the reservation will be charged.