The Incentive

When choosing Rate: Promocional Site. Make a Reservation for 7 nigths and get 1 Free.

Deposit / Guarantee Policies

Our reservations are confirmed upon payment:

If the reservation request has the advance payment option, the system will be blocked and our reservations department will contact you via registered email informing the reservation condition, payment deadline and bank details.

For reservations made via credit card, the amount will be processed in full up to 6 days before the check-in date.

Cancellation Policies

Cancellation or change policy for reservations outside of packages or holidays*.

Cancellations and/or changes up to 7 days in advance of the arrival date will be free of charge.
Reductions in periods and/or number of people up to 7 days before the entry date will be accepted free of charge. If changes occur after this period, there will be no refund or reimbursement of the amount already paid.
Cancellation upon arrival or after entry, as well as early departure for any reason, will not entitle you to any type of refund, refund, or credit for new nights. Thus resulting in total loss of the amount paid for the package or daily rate.
*Not applied to groups and/or events.
- EXPENSES CAUSED BY FLIGHT DELAYS OR CANCELLATIONS, SUCH AS ADDITIONAL TRANSFERS OR LOSS OF THE FIRST NIGHT AT THE HOTEL, ARE NOT THE RESPONSIBILITY OF OUR COMPANY AND WILL BE CHARGED.