The Incentive

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Deposit / Guarantee Policies

Reservation payment policy:
Reservations made directly through the Reservations Center: After confirmation of the Reservation, there is a 48-hour period to pay 30% in Low Season, the remaining 70% is paid at check-in.

In High Season (July, 1st Half of December to January 30th, Carnival and Holidays) 50% in up to 48 hours and the other 50% paid at check-in.

Low Season
- Period from February 1st to December 19th, excluding holiday periods and July.
- Full payment must be made up to sixteen days before the check-in date.

High Season, Christmas, New Year's Eve and Carnival
- Period January and holiday periods and July, Christmas, New Year's Eve and Carnival
- Full payment must be made up to thirty days before the check-in date;

*Deadline - After this date, if payment is not confirmed, your pre-reservation will be automatically canceled by the system.
Proof of payment must be sent to the email: [email protected] with the reservation number
Payment Details:
Bank deposit
Bradesco S/A
Branch: 237
Current Account: 43919-3.A
Hotel Village Farol da Tororomba Ltda.
CNPJ: 34.297.267/0001-04

Credit card:
Purchases made with a credit card must be presented with the card used for the purchase at check-in and sign the purchase acknowledgment form.
Purchases made using third-party credit cards must be sent to the email [email protected] for the card holder to sign the authorization form.
Deposit/Transfer:
Prepayment of 30% of the total reservation value will be requested for confirmation, via bank deposit, transfer or PIX. Prepayment must be made when requesting a reservation and proof must be sent to the email [email protected]. The rest of the payment can be made at Check-in. Bank data:
Bradesco Bank
Ag: 237
C/c: 43919-3
Pix: Pousada Bosque da Tororomba Ltda
CNPJ/ PIX: 10.436.995/0001-91

Cancellation Policies

Cancellation from 29 to 00 days before check-in will be charged
50% of the reservation value.

No-show policy:
If you do not show up, 100% of the reservation amount will be charged.

Early departure policy:
If you leave early, 100% of the reservation amount will be charged.

03 to 00 cancellation day/s before check-in will be charged 30% of the booking value.

No-show policy if you do not attend will be charged 50% of the booking value.


Early departure policy. If early departure will be charged 30% of the booking value.