The Incentive

When choosing Rate: TARIFA SITE- PENSÃO COMPLETA. Book 90 days in advance and win a 12% discount.

Deposit / Guarantee Policies

Policy applicable on dates: 11/19/2025 - 11/19/2025
11/23/2025 - 12/4/2025
1/19/2026 - 2/12/2026
2/17/2026 - 4/2/2026
4/5/2026 - 4/30/2026
5/3/2026 - 6/3/2026
6/7/2026 - 6/30/2026
8/1/2026 - 8/7/2026
8/9/2026 - 9/3/2026
9/7/2026 - 10/8/2026
10/12/2026 - 10/29/2026
11/2/2026 - 11/19/2026
11/22/2026 - 12/4/2026

CHARGING AND REFUNDABLE CANCELLATION POLICY

All reservations may be charged immediately upon confirmation.

1. LOW SEASON: These are periods outside of holiday packages/celebratory dates and events.

1.1. Changes and Cancellations
The deadline for changes or cancellations is 3 days (72 hours) before check-in.

If the cancellation is requested after this deadline, the hotel may charge 1 night's stay as a late cancellation fee.

Rescheduling/changes can be made up to 3 days before check-in and are subject to hotel availability, taking into account holiday periods, events, and high season. There may be adjustments to the daily rates, both higher and lower, depending on the new date chosen.

Please note that billing is only done after the stay or cancellation outside the deadlines mentioned above.

Policy applicable on dates: 12/5/2025 - 12/22/2025
1/2/2026 - 1/18/2026
4/3/2026 - 4/4/2026
5/1/2026 - 5/2/2026
6/4/2026 - 6/6/2026
7/1/2026 - 7/31/2026
8/8/2026 - 8/8/2026
9/4/2026 - 9/6/2026
10/9/2026 - 10/11/2026
10/30/2026 - 11/1/2026
11/20/2026 - 11/21/2026
12/5/2026 - 12/22/2026

CHARGING AND REFUNDABLE CANCELLATION POLICY
All reservations may be charged immediately upon confirmation.
1-HIGH SEASON / HOLIDAYS: These are the holiday periods of January, July and December, commemorative dates / holiday packages and events (excluding Carnival, Christmas and New Year's Eve packages)
2.1. Changes and Cancellations
The deadline for changes or cancellations is 15 days before check-in.
After this period, the total value of the reservation will be charged as a penalty.
Rescheduling/changes can be made up to 15 days before check-in, and are subject to hotel availability, taking into account holiday periods, events and high season. There may be adjustments to the daily rates, both higher and lower, depending on the new date chosen.

Policy applicable on dates: 12/23/2025 - 1/1/2026
2/13/2026 - 2/16/2026
12/23/2026 - 1/3/2027

CHARGING AND REFUNDABLE CANCELLATION POLICY
All reservations may be charged immediately upon confirmation.
1. CARNIVAL, CHRISTMAS and NEW YEAR'S PACKAGES:
1.1. Changes and Cancellations
The deadline for changes or cancellations is 30 days before check-in.
After this period, the total value of the reservation will be charged as a penalty.
Rescheduling/changes can be made up to 30 days before check-in and are subject to hotel availability, taking into account holidays, events and peak season. There may be adjustments to the daily rates, both upwards and downwards, depending on the new date chosen.

On other dates:

CHARGING AND REFUNDABLE CANCELLATION POLICY
**All reservations may be charged immediately upon confirmation**
1. LOW SEASON: These are periods outside of holiday packages/celebratory dates and events
1.1. Changes and Cancellations
The deadline for changes or cancellations is 3 days (72 hours) before check-in.

If the cancellation is requested after this deadline, the hotel may charge 1 night's stay as a late cancellation fee.

Rescheduling/changes can be made up to 3 days before check-in and are subject to hotel availability, taking into account holiday periods, events, and high season. There may be adjustments to the daily rates, both higher and lower, depending on the new date chosen.

2. HIGH SEASON / HOLIDAYS: These are the holiday periods of January, July and December, commemorative dates / holiday packages and events (excluding those listed in item 3)
2.1. Changes and Cancellations
The deadline for changes or cancellations is 15 days before check-in.
After this period, the total value of the reservation will be charged as a penalty.
Rescheduling/changes can be made up to 15 days before check-in, and are subject to hotel availability, taking into account holiday periods, events and high season. There may be adjustments to the daily rates, both higher and lower, depending on the new date chosen.

3. CARNIVAL, CHRISTMAS and NEW YEAR'S PACKAGES:
3.1. Changes and Cancellations
The deadline for changes or cancellations is 30 days before check-in.
After this period, the total value of the reservation will be charged as a penalty.

Rescheduling/changes can be made up to 30 days before check-in and are subject to hotel availability, taking into account holidays, events, and peak season. Daily rates may be adjusted, either higher or lower, depending on the new date chosen.

Please note that billing is only done after the stay or cancellation outside the aforementioned deadlines.

Cancellation Policies

Policy applicable on dates: 11/19/2025 - 11/19/2025
11/23/2025 - 12/4/2025
1/19/2026 - 2/12/2026
2/17/2026 - 4/2/2026
4/5/2026 - 4/30/2026
5/3/2026 - 6/3/2026
6/7/2026 - 6/30/2026
8/1/2026 - 8/7/2026
8/9/2026 - 9/3/2026
9/7/2026 - 10/8/2026
10/12/2026 - 10/29/2026
11/2/2026 - 11/19/2026
11/22/2026 - 12/4/2026

BILLING AND REFUNDABLE CANCELLATION POLICY

1. LOW SEASON: These are periods outside of holiday packages/celebratory dates and events.
1.1. Changes and Cancellations
The deadline for changes or cancellations is 3 days (72 hours) before check-in.
If the cancellation is requested after this deadline, the hotel may charge 1 night's stay as a late cancellation fee.

Rescheduling/changes can be made up to 3 days before check-in and are subject to hotel availability, taking into account holiday periods, events, and high season. There may be adjustments to the daily rates, both higher and lower, depending on the new date chosen.

2. HIGH SEASON / HOLIDAYS: These are the vacation periods of January, July, and December, commemorative dates/holiday packages, and events (excluding those listed in item 3).
2.1. Changes and Cancellations
The deadline for changes or cancellations is 15 days before check-in.
After this period, the total value of the reservation will be charged as a penalty.
Rescheduling/changes can be made up to 15 days before check-in and are subject to hotel availability, taking into account holidays, events, and peak season. There may be adjustments to the daily rates, both increases and decreases, depending on the new date chosen.

3. CARNIVAL, CHRISTMAS and NEW YEAR'S PACKAGES:
3.1. Changes and Cancellations
The deadline for changes or cancellations is 30 days before check-in.
After this period, the total value of the reservation will be charged as a penalty.
Rescheduling/changes can be made up to 30 days before check-in and are subject to hotel availability, taking into account holidays, events, and peak season. There may be adjustments to the daily rates, both increases and decreases, depending on the new date chosen.

Please remember that billing is only done after the stay or cancellation outside the deadlines mentioned above.

Policy applicable on dates: 12/5/2025 - 12/22/2025
12/23/2025 - 1/1/2026
1/2/2026 - 1/18/2026
2/13/2026 - 2/16/2026
4/3/2026 - 4/4/2026
5/1/2026 - 5/2/2026
6/4/2026 - 6/6/2026
7/1/2026 - 7/31/2026
8/8/2026 - 8/8/2026
9/4/2026 - 9/6/2026
10/9/2026 - 10/11/2026
10/30/2026 - 11/1/2026
11/20/2026 - 11/21/2026
12/5/2026 - 12/22/2026
12/23/2026 - 1/3/2027

BILLING AND REFUNDABLE CANCELLATION POLICY

1. LOW SEASON: These are periods outside of holiday packages/celebratory dates and events.
1.1. Changes and Cancellations
The deadline for changes or cancellations is 3 days (72 hours) before check-in.
If the cancellation is requested after this deadline, the hotel may charge 1 night's stay as a late cancellation fee.

Rescheduling/changes can be made up to 3 days before check-in and are subject to hotel availability, taking into account holiday periods, events, and high season. There may be adjustments to the daily rates, both higher and lower, depending on the new date chosen.

2. HIGH SEASON / HOLIDAYS: These are the vacation periods of January, July, and December, commemorative dates/holiday packages, and events (excluding those listed in item 3).
2.1. Changes and Cancellations
The deadline for changes or cancellations is 15 days before check-in.
After this period, the total value of the reservation will be charged as a penalty.
Rescheduling/changes can be made up to 15 days before check-in and are subject to hotel availability, taking into account holidays, events, and peak season. There may be adjustments to the daily rates, both increases and decreases, depending on the new date chosen.

3. CARNIVAL, CHRISTMAS and NEW YEAR'S PACKAGES:
3.1. Changes and Cancellations
The deadline for changes or cancellations is 30 days before check-in.
After this period, the total value of the reservation will be charged as a penalty.
Rescheduling/changes can be made up to 30 days before check-in and are subject to hotel availability, taking into account holidays, events, and peak season. There may be adjustments to the daily rates, both increases and decreases, depending on the new date chosen.

Please remember that billing is only done after the stay or cancellation outside the deadlines mentioned above.