Deluxe Suite

Cancellation Allowed Cancellation Allowed

1. RATES POLICY - HOW TO IDENTIFY THE POLICY THAT WILL BE APPLIED TO YOUR STAY: Rate policies vary according to the dates of your stay. 1.1 - Non-Refundable Rate Policy: Valid for dates that include the following periods: BLACK FRIDAY, New Year's Eve, Carnival, Magna Carta, Saint Joseph's Day, Holy Week, Tiradentes Day, Corpus Christi, Our Lady of the Assumption; Independence Day, Our Lady of Aparecida Day, All Souls' Day, Proclamation of the Republic Day, Black Consciousness Day and Christmas, Stays during Holiday months (December/January/July) or other Accommodation Packages, or Stays with Promotional Discounts. 1.2 - Flexible Rate Policy 7 days: Valid for other dates that do not fit the previous parameters. 2 - CANCELLATION POLICY - I WANT TO CANCEL. DOES MY RESERVATION'S RATING POLICY ALLOW THIS? 2.1 - Cancellation/Rescheduling Requests for Non-Refundable Reservations: There are no refunds for cancellations, and rescheduling is not permitted. 2.2 - Cancellation Requests for 7-Day Flexible Reservations: A) Cancellations requested more than 7 days prior to the check-in date guarantee a full refund of the amount paid. B) Cancellations requested less than 7 days but more than 24 hours before the check-in date and time guarantee a 50% credit of the amount paid for the purchase of new stays through rescheduling. C) Cancellation requests made within the last 24 hours prior to check-in or after the start of check-in time will not be granted. 3. RESCHEDULING POLICY - I WANT TO RESCHEDULE. DOES MY RESERVATION'S RATING POLICY ALLOW THIS? 3.1 - Rescheduling Requests for Reservations with a Non-Refundable Policy: Will not be granted. 3.2 - Rescheduling Requests for Reservations with a Flexible Policy (7 days): A) Rescheduling requests made more than 7 days in advance are accepted, with the total amount paid being released for the rescheduling. B) Rescheduling requests made less than 7 days in advance and more than 24 hours before the check-in date and time will incur a 50% penalty of the total stay value, with the remaining 50% being released for the purchase of new accommodations. C) Rescheduling requests made within the last 24 hours before check-in or after check-in time will not be granted.

Cancellation Allowed Cancellation Allowed

1. RATES POLICY - HOW TO IDENTIFY THE POLICY THAT WILL BE APPLIED TO YOUR STAY: Rate policies vary according to the dates of your stay. 1.1 - Non-Refundable Rate Policy: Valid for dates that include the following periods: BLACK FRIDAY, New Year's Eve, Carnival, Magna Carta, Saint Joseph's Day, Holy Week, Tiradentes Day, Corpus Christi, Our Lady of the Assumption; Independence Day, Our Lady of Aparecida Day, All Souls' Day, Proclamation of the Republic Day, Black Consciousness Day and Christmas, Stays during Holiday months (December/January/July) or other Accommodation Packages, or Stays with Promotional Discounts. 1.2 - Flexible Rate Policy 7 days: Valid for other dates that do not fit the previous parameters. 2 - CANCELLATION POLICY - I WANT TO CANCEL. DOES MY RESERVATION'S RATING POLICY ALLOW THIS? 2.1 - Cancellation/Rescheduling Requests for Non-Refundable Reservations: There are no refunds for cancellations, and rescheduling is not permitted. 2.2 - Cancellation Requests for 7-Day Flexible Reservations: A) Cancellations requested more than 7 days prior to the check-in date guarantee a full refund of the amount paid. B) Cancellations requested less than 7 days but more than 24 hours before the check-in date and time guarantee a 50% credit of the amount paid for the purchase of new stays through rescheduling. C) Cancellation requests made within the last 24 hours prior to check-in or after the start of check-in time will not be granted. 3. RESCHEDULING POLICY - I WANT TO RESCHEDULE. DOES MY RESERVATION'S RATING POLICY ALLOW THIS? 3.1 - Rescheduling Requests for Reservations with a Non-Refundable Policy: Will not be granted. 3.2 - Rescheduling Requests for Reservations with a Flexible Policy (7 days): A) Rescheduling requests made more than 7 days in advance are accepted, with the total amount paid being released for the rescheduling. B) Rescheduling requests made less than 7 days in advance and more than 24 hours before the check-in date and time will incur a 50% penalty of the total stay value, with the remaining 50% being released for the purchase of new accommodations. C) Rescheduling requests made within the last 24 hours before check-in or after check-in time will not be granted.