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Cancellation Allowed
Breakfast
Deposit / Guarantee Policies
To guarantee confirmation of your reservation, we require an advance payment of 100% of the total amount at the time of booking.
Cancellation Policies
Non-refundable reservations: can be canceled within 7 days of booking confirmation, with a full refund. After this period, there will be no refunds.
Reservations can be canceled up to 48 hours before the check-in date with a fine of 10% of the amount paid. After this period, if there is a cancellation or no-show, the full reservation amount will not be refunded or refunded. However, we understand that unforeseen events happen. Therefore, we offer a letter of credit for the value of the reservation. This letter of credit is valid for 1 year from the date of issue and can be used for future bookings, subject to availability.
General Policy
Information: From the 4th to the 11th of August we will have the pool closed for maintenance, for more information please contact (98) 3248-5187, we appreciate your understanding.
CHECK-IN AND CHECK-OUT:
Check-in is from 2pm.
Check-out must be done by 12pm.
Early check-in and late check-out are subject to availability and may incur additional costs.
HOSTING POLICY:
Smoking is not permitted in the hotel's internal areas.
Pets are not allowed.
We ask that guests maintain silence in common areas after 9pm to ensure everyone's comfort.
SERVICES AND FACILITIES:
1. Breakfast is included in the daily rate and is served from 6am to 10am.
2. We offer free Wi-Fi service in all areas of the hotel.
24-hour rotating and private parking available at no cost.
3. For your convenience and safety, we provide
on the ground floor of the hotel an iron and ironing board
be used in cases of need in the
wardrobe.
We ask that you please do not use your irons
ironing equipment brought with you on the beds
of the rooms, so that they do not damage them.
If you have any questions, please contact the
reception at RAMAL 9.
SECURITY POLICY:
We request that all guests present a valid ID upon check-in.
Every child and adolescent under the age of 18 must present an identification document when in the presence of their parents or written authorization when accompanied by a duly identified legal guardian. Law 8,069/90 art.82 and 250 of the Child and Adolescent Statute.
PRIVACY POLICY:
Guests' personal information is kept confidential and used exclusively for the purposes of their stay.
VISITOR POLICY:
Visitors are welcome, as long as they are received in the Hotel Lobby and/or Restaurant.
Access to the apartment and pool is for the exclusive use of guests.
All visitors must identify themselves at reception and present a valid ID.
CHANGES AND REFUNDS:
Changes to booking dates are subject to availability and may incur additional charges.
In case of no-show, the full amount of the reservation will be charged.
CONTACT:
For any questions or special needs, please contact our customer service team. We are available to make your stay as pleasant as possible.
Triple Standard Double
3
Persons
129.2 ft2
City View
Our Standard Triple Double Room offers comfort and practicality for your stay. Equipped with a double bed and a single bed, it is ideal for...
See Room Details3% OFF - Tarifa Exclusiva Pagamento PIX
Breakfast
Breakfast
Parking
Parking
Our hotel offers 60 external parking spaces, available on a rotating basis and subject to availability. These spaces are used on a first-come, first-served basis. We do not guarantee prior reservation of places.
Pool
Pool
During your stay, also take advantage of the hotel's swimming pool, available daily from 9am to 9pm. Enjoy a pleasant stay with all essential amenities at your fingertips.
Free Wi-Fi
Free Wi-Fi
We are happy to offer free WiFi to all our guests during their stay. Easily connect to our network and enjoy high-speed internet in all areas of the hotel. Our team is on hand to help with any questions about the connection. Enjoy the convenience of always being connected with us!
Cardholder must be a guest
Cardholder must be a guest
To ensure the security of transactions, we have adopted the following guidelines:
- We do not accept third-party credit cards. Reservations must be made using the guest's card.
- The name on the credit card must be the same as the name of the reservation holder.
- At check-in, the card used for the reservation and an identification document of the holder may be required.
Failure to comply with these conditions may result in the cancellation of the reservation or a request for new payment directly at the hotel.
Cancellation Allowed
Cancellation Allowed
Reservations can be canceled up to 48 hours before the check-in date with a fine of 10% of the amount paid. After this period, if there is a cancellation or no-show, the full reservation amount will not be refunded or refunded. However, we understand that unforeseen events happen. Therefore, we offer a letter of credit for the value of the reservation. This letter of credit is valid for 1 year from the date of issue and can be used for future bookings, subject to availability.
When booking two or more rooms, you will need to select rates in the same currency.
When booking two or more rooms, you must select rates that have a common payment method.
Triple Standard Twin
3
Persons
129.2 ft2
City View
Our Standard Twin Room offers comfort and practicality for your stay. Equipped with three single beds, it is ideal for groups of friends or...
See Room Details3% OFF - Tarifa Exclusiva Pagamento PIX
Breakfast
Breakfast
Parking
Parking
Our hotel offers 60 external parking spaces, available on a rotating basis and subject to availability. These spaces are used on a first-come, first-served basis. We do not guarantee prior reservation of places.
Pool
Pool
During your stay, also take advantage of the hotel's swimming pool, available daily from 9am to 9pm. Enjoy a pleasant stay with all essential amenities at your fingertips.
Free Wi-Fi
Free Wi-Fi
We are happy to offer free WiFi to all our guests during their stay. Easily connect to our network and enjoy high-speed internet in all areas of the hotel. Our team is on hand to help with any questions about the connection. Enjoy the convenience of always being connected with us!
Cardholder must be a guest
Cardholder must be a guest
To ensure the security of transactions, we have adopted the following guidelines:
- We do not accept third-party credit cards. Reservations must be made using the guest's card.
- The name on the credit card must be the same as the name of the reservation holder.
- At check-in, the card used for the reservation and an identification document of the holder may be required.
Failure to comply with these conditions may result in the cancellation of the reservation or a request for new payment directly at the hotel.
Cancellation Allowed
Cancellation Allowed
Reservations can be canceled up to 48 hours before the check-in date with a fine of 10% of the amount paid. After this period, if there is a cancellation or no-show, the full reservation amount will not be refunded or refunded. However, we understand that unforeseen events happen. Therefore, we offer a letter of credit for the value of the reservation. This letter of credit is valid for 1 year from the date of issue and can be used for future bookings, subject to availability.
When booking two or more rooms, you will need to select rates in the same currency.
When booking two or more rooms, you must select rates that have a common payment method.
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(98)32485187
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