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4% off
The Incentive
When choosing Rate: Tarifário Agência Off. Win a 5% discount.
Deposit / Guarantee Policies 
- Credit Card, Cash (Mastercard, Visa, Amex, Diners);
Considerations:
- New Year's Eve Package: We offer payment in up to 5 (five) installments without interest on Mastercard, Visa and Amex cards;
- Advance payment of one night's stay up to 30 days before check-in, to guarantee the reservation. Other nights can be paid at the hotel directly upon check-in.
- If the deadlines are not respected, the reservation will be canceled.
- Pre-payments will not be refunded in case of reduction, cancellation or no-show.
CREDIT CARD PAYMENT:
>> THE GUEST MUST BE THE CARDHOLDER;
->> THE ORIGINAL CARD, IN THE SAME NAME AS THE RESERVATION, AND AN IDENTITY DOCUMENT MUST BE PRESENTED AT CHECK-IN.
>>WE DO NOT ACCEPT THIRD-PARTY CARDS;
At check-in at the hotel, you will be asked to present the card used to purchase the accommodation, as well as an official photo ID to prove ownership.
If the cardholder is not staying at the hotel, and the requested documentation is unavailable, the reception will request a new payment with a physical card, and the previous payment will be refunded.
We confirm that all the information provided is correct and that the email address provided by the guest is the means of communication between the guest and the hotel.
- Credit Card, Cash (Mastercard, Visa, Amex, Dinners);
Considerations:
- Carnival Package can be paid in up to 5 (five) interest-free installments on Mastercard, Visa and Amex cards;
- Advance payment of one daily rate up to 60 days before check-in, to guarantee the reservation. Additional daily rates can be paid at the hotel directly at check-in.
- If the deadlines are not met, the reservation will be canceled.
- Prepayments will not be refunded in case of reduction, cancellation or no-show.
PAYMENT BY CREDIT CARD:
>> THE GUEST MUST BE THE CARD HOLDER;
>> THE ORIGINAL CARD, WITH THE SAME OWNERSHIP AS THE RESERVATION, AND AN IDENTITY DOCUMENT MUST BE PRESENTED AT CHECK-IN.
>>WE DO NOT ACCEPT THIRD PARTY CARDS;
When checking in at the hotel, you will be asked to present the card used to purchase your accommodation, as well as an official photo ID to prove ownership.
If the cardholder does not stay at the hotel, and the requested documentation is not available, reception will request a new payment with a physical card and the previous payment will be refunded.
We confirm that all information provided is correct and that the email address provided by the guest is the means of communication between the guest and the hotel.
- Payment invoiced to registered agencies and operators;
- Commissioned rate for agencies, with no-show guarantee;
- NET tariff confidential to operators, with no-show guarantee;
- Prepayment for New Year's Eve and Carnival.
Pre Payment via:
- Bank deposit;
- Credit Card, Cash (Mastercard, Visa, Amex, Dinners);
Considerations:
- Operators without registration must pre-pay the reservation;
- Payment by card or deposit must be made 100% within 2 (two) days after making the reservation;
- If the deadlines are not respected, the reservation will be cancelled;
- Prepayments will not be refunded in case of reduction, cancellation or No-show;
- When payment is made by deposit, send the receipt by email: [email protected] or [email protected], to confirm the reservation.
Cancellation Policies
Cancellation without charge up to 30 days before check-in.
* Full and Irrevocable No-Show Guarantee;
* Prepayments will not be refunded in case of reduction, cancellation or No-show;
Cancellation without charge up to 60 days before check-in.
* Full and Irrevocable No-Show Guarantee;
* Prepayments will not be refunded in case of reduction, cancellation or No-show;
Cancellation deadline:
High Season: 72 hours before Check-in
Normal periods: 48 hours before check in
Availability
- From 6/18/2025 To 6/30/2025
- From 7/1/2025 To 12/20/2025
- From 1/4/2026 To 2/11/2026
- From 2/18/2026 To 6/30/2026
- From 7/1/2026 To 12/20/2026
Discount of: 5.00%
