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Cancellation Allowed Cancellation Allowed

If there is a need to cancel or change the booking date, the customer must notify the Hotel in writing, and cancellation or change will not be accepted by telephone. No cancellation or date transfer fee will be charged, only the possible price difference between one period and another, if any, observing the following deadline: 15 days prior to entry date for low or high season Requests up to 30 days prior to the start of the package Note: Always according to the availability of vacancies in the Hotel. *CANCELLATION OUTSIDE THE DEADLINE THERE WILL BE NO REFUND OF THE AMOUNT PAID. WITHDRAWAL Withdrawal without cancellation - "no show" 15 days prior to entry date for low or high season Note: Always according to the availability of vacancies in the Hotel. *CANCELLATION OUTSIDE THE DEADLINE THERE WILL BE NO REFUND OF THE AMOUNT PAID. WITHDRAWAL Withdrawal without cancellation - "no show" Non-attendance without prior written notice, on the scheduled arrival date, will be considered “no show” (withdrawal without cancellation). The place will remain available for 24 hours from the time of entry. After this period, the reservation will be canceled (with 100% retention of the amount paid), making the place available to another interested party. THERE WILL BE NO REFUND OF THE AMOUNT PAID. Withdrawal after entry Withdrawal upon arrival or upon entering the Hotel, as well as early departure for any reason. THE FULL PACKAGE VALUE WILL BE CHARGED AS NEGOTIATED IN THE RESERVATION, NOT ELIGITING ANY KIND OF REFUND, CASH REFUND OR CREDIT IN NEW DAILY RATE. IMPORTANT With this contract, we aim to maintain the standard of quality in service, without losses for our Hotel and for our client.