General Services
Air Conditioned
Telephone
Living Area
safe deposit box
220V
Non Smokers Room
Internet Access
Alarm Service
Baby's cot
Food & Beverage
Mini-bar
Tea/Coffee Facilities
Refrigerator
Glasses
Bathroom Amenities
Amenities
Bath or Shower
Shared Bathroom
Shower
Slippers
Bathrobe
Jacuzzi
hair dryer
Ensuite Bathroom
Media Entertainment
Pay TV
TV
LCD TV
Cable TV
TV Remote Control
Smart TV
Balcony rate Rate for direct channel customers.
Cancellation Allowed
Cancellation Allowed
Cancellation • 90 days or more before check in date: Full refund, - 5% administrative fees • Between 89 and 30 days before check in date: Penalty of 50% of total payment and refund of 50% of total payment ; or the refund balance can be used as credit** • Less than 30 days from check in date or “no show”: 100% fine. There are no refunds.
BUYOUT: in case of buyout, if canceled there will be no refund. Fines will be applied in accordance with the
prior to cancellation, and the credit can be used within 365 days of the check-in date.
**For credit use, availability and rates are subject to change without prior notice.
Note 1: Casana Hotel defends and supports its Cancellation Policy and therefore recommends that guest(s) take out health and travel insurance as a precaution for unforeseen complications.
Note 2: For deposits or returns abroad in Brazil, the fees and exchange variation must be borne by the customer.
When booking two or more rooms, you will need to select rates in the same currency.
Includes taxes and fees