The Incentive

When choosing Rate: MELHOR TARIFA - PAGAMENTO CHECK IN. Book 60 days in advance and win a 15% discount.

Deposit / Guarantee Policies

Full payment must be made up to 30 days before your check-in date, thus preventing automatic cancellation of your reservation. In case of non-attendance, the full amount will be retained as a fine. For installment payment options via deposit (up to 4 installments - minimum installment R$850.00), contact our team for more information and to guarantee a personalized solution. Bank details for deposit: Bank: Bradesco Branch: 348 Current Account: 200200-0 Company Name: Gomes Hotelaria Ltda. CNPJ (PIX Key): 18.960.876/0001-45 Identifier code: CNPJ or CPF of the depositor. We request that you send proof of deposit to this email. ** For Legal Entities, send the necessary data to issue the Invoice. We are available to provide a peaceful and personalized experience during your stay.

To ensure an even more relaxed stay, we will pre-authorize the amount corresponding to the first night's stay (with ISS) 24 hours before your arrival, using the credit card provided at the time of booking. Make sure that the card used has the guest's name printed on it, as it will be necessary to present it at reception upon arrival at the hotel, if it is used to pay for the reservation and confirm pre-authorization. Full payment for your accommodation will only be processed during check-in, providing you with the convenience of paying at the most convenient time upon arrival. We are committed to making your experience with us even more pleasant and hassle-free.

Cancellation Policies

Esta tarifa ofrece la flexibilidad de cancelar o cambiar hasta 30 días antes de la fecha de check-in. Sin embargo, es importante tener en cuenta que el monto total depositado para su reserva (incluido ISS) se retendrá en caso de cancelación después de este período. En situaciones de no presentarse, se cobrará como multa el valor total de la reserva (con ISS). Asimismo, en casos de salida anticipada, se retendrá el valor total de la reserva (con ISS) como multa contractual.

When you cancel up to 24 hours before your check-in date, you will benefit from a fee waiver. However, in cases of cancellation, late change or no-show, a fine equivalent to 100% of the first night's rate, including ISS, will be applied. For payments made via bank deposit, it is important to note that the amount will be retained. These guidelines are designed to ensure transparency and offer flexibility, while ensuring the integrity of reservations.