Super Luxury Suite

Cancellation Allowed Cancellation Allowed

By confirming the reservation, the CLIENT is aware of and agrees to the Reservation Cancellation Policy practiced by the HOTEL, which has the following terms: 1. To request regret of the reservation within 7 days of the date of booking, the client will be entitled to: a. Credit letter for the total amount paid for the package, valid for use for up to 06 (six) months, counting from its issuance, without the right to extension; or b. Change of reservation date; or c. Refund of the total amount paid for the package. 2. Subject to the 7-day period of the right to regret mentioned above, the client may request cancellation or change of the reservation up to 14 days before the date of check-in at the Hotel, obtaining the right to: a. Credit letter for the total amount paid for the package, valid for use for up to 06 (six) months, counting from its issuance, without the right to extension; or b. Change of reservation date; or c. Refund of the total amount paid for the package, with a 10% (ten percent) fine discount in favor of the HOTEL, as compensation, and any fees already paid by the HOTEL. 3. Subject to the 7-day right of withdrawal period mentioned above, the customer may request cancellation or change of the reservation up to 7 days before the date of check-in at the Hotel, obtaining the right to: a. Credit letter for the total amount paid for the package, valid for use for up to 06 (six) months, counting from its issue, without the right to extension; or b. Refund of the total amount paid for the package, with a 20% (twenty percent) fine discount in favor of the HOTEL, as compensation, and any fees already paid by the HOTEL. 4. In the event of cancellation after check-in at the hotel, the customer will be entitled to: a. Credit letter for the amount of the remaining balance paid for the package, valid for use for up to 06 (six) months, counting from its issuance, without the right to extension; or b. Refund for the amount of the remaining balance paid for the package, with a 30% (thirty percent) fine discount in favor of the HOTEL, as compensation, and any fees already paid by the HOTEL. In time: The Refund referred to in these clauses will be made by the HOTEL to the current account in the name of the CLIENT, or cancellation of the credit card, when this is used for payment. Repentance or cancellation may be made by calling: (64) 3455 5555 – 0800 707 5555.

Cancellation Allowed Cancellation Allowed

By confirming the reservation, the CLIENT is aware of and agrees to the Reservation Cancellation Policy practiced by the HOTEL, which has the following terms: 1. To request regret of the reservation within 7 days of the date of booking, the client will be entitled to: a. Credit letter for the total amount paid for the package, valid for use for up to 06 (six) months, counting from its issuance, without the right to extension; or b. Change of reservation date; or c. Refund of the total amount paid for the package. 2. Subject to the 7-day period of the right to regret mentioned above, the client may request cancellation or change of the reservation up to 14 days before the date of check-in at the Hotel, obtaining the right to: a. Credit letter for the total amount paid for the package, valid for use for up to 06 (six) months, counting from its issuance, without the right to extension; or b. Change of reservation date; or c. Refund of the total amount paid for the package, with a 10% (ten percent) fine discount in favor of the HOTEL, as compensation, and any fees already paid by the HOTEL. 3. Subject to the 7-day right of withdrawal period mentioned above, the customer may request cancellation or change of the reservation up to 7 days before the date of check-in at the Hotel, obtaining the right to: a. Credit letter for the total amount paid for the package, valid for use for up to 06 (six) months, counting from its issue, without the right to extension; or b. Refund of the total amount paid for the package, with a 20% (twenty percent) fine discount in favor of the HOTEL, as compensation, and any fees already paid by the HOTEL. 4. In the event of cancellation after check-in at the hotel, the customer will be entitled to: a. Credit letter for the amount of the remaining balance paid for the package, valid for use for up to 06 (six) months, counting from its issuance, without the right to extension; or b. Refund for the amount of the remaining balance paid for the package, with a 30% (thirty percent) fine discount in favor of the HOTEL, as compensation, and any fees already paid by the HOTEL. In time: The Refund referred to in these clauses will be made by the HOTEL to the current account in the name of the CLIENT, or cancellation of the credit card, when this is used for payment. Repentance or cancellation may be made by calling: (64) 3455 5555 – 0800 707 5555.