The Incentive

When choosing Rate: Descuento Especial para Tesoro Rewards. Book 120 days in advance and win a 6% discount.

Deposit / Guarantee Policies

50% payment now and 50% payment at the hotel, via deposit/bank transfer within 24 hours to avoid cancellation of your reservation. Otherwise, the hotel will cancel the reservation, and spaces and rates will be subject to availability and change without prior notice.
DEPOSIT OR TRANSFER
OPERADORA COLLIMAN S. DE R.L. DE C.V.
Account: 0122226006
BBVA BANCOMER / Mexican Pesos.
Clabe: 012041001222260069
Deposit slips or interbank transfers must be sent directly to the Reservations Department at [email protected] and [email protected] to ensure the credit has been applied.

Cancellation Policies

Policy applicable on dates: 3/15/2024 - 3/17/2024
7/19/2024 - 8/17/2024
9/13/2024 - 9/15/2024
11/15/2024 - 11/17/2024
1/31/2025 - 2/3/2025
3/14/2025 - 3/17/2025
7/18/2025 - 8/17/2025
11/14/2025 - 11/17/2025
12/15/2025 - 12/22/2025

Your card details will be used as a guarantee, full payment for your stay will be until the day you register at reception. In case of cancellation outside the time limit or no show, the total charge for your stay will be made to your credit or debit card. 7 days prior to your arrival to cancel free of charge

Policy applicable on dates: 3/24/2024 - 4/6/2024
12/15/2024 - 1/4/2025
4/11/2025 - 4/27/2025
12/23/2025 - 1/7/2026

Your card details will be used as a guarantee, full payment for your stay will be until the day you register at reception. In case of cancellation outside the time limit or no show, the total charge for your stay will be made to your credit or debit card. 15 days prior to your arrival to cancel without charge

On other dates:

Your card details will be used as a guarantee, full payment for your stay will be until the day you register at reception. In case of cancellation outside the time limit or no show, the total charge for your stay will be made to your credit or debit card. 72 hours before to cancel free of charge