The Incentive

When choosing Rate: ALL INCLUSIVE. Win a 15% discount.

Deposit / Guarantee Policies

The payment of the booking warranty (1st rate) should be done with the rates (15%).
Will be charged on the card informed at the time of booking.
NEW YEAR'S PACKAGE (non-refundable)-TOTAL anticipated Payment up to 5 working days upon receipt of the booking confirmation. Otherwise the reservation will be automatically cancelled.

Cancellation Policies

Policy applicable on dates: 12/4/2026 - 12/6/2026
12/24/2026 - 12/26/2026
12/29/2026 - 12/31/2026
1/1/2027 - 1/31/2027
2/5/2027 - 2/10/2027
3/26/2027 - 3/28/2027
5/27/2027 - 5/29/2027
7/1/2027 - 7/31/2027
9/3/2027 - 9/7/2027
10/8/2027 - 10/12/2027
10/30/2027 - 11/2/2027
11/12/2027 - 11/15/2027
12/23/2027 - 12/25/2027
12/29/2027 - 12/31/2027
1/1/2028 - 1/31/2028
7/1/2028 - 7/31/2028

To guarantee your reservation, the full amount will be charged to the credit card provided at the time of purchase.

Cancellations without penalty must be made up to 30 days prior to check-in.

In case of cancellation outside this timeframe or no-show, a penalty of 100% of the reservation value will be charged. If the credit card has not been processed, authorized, or is in the name of a third party, the reservation will be automatically cancelled.

If the client arrives at the hotel on the day of arrival, a room will be offered at the rate shown on the website, subject to availability.

On other dates:

For cancellation or change of reservation, it is necessary that the application be made before 3 days (72 hours) check-in.
When an application is done in less than 3 days (72horas) check-in for cancellation will be charged the 1 value per day and you will not be able to amend the booking.
The reservation is canceled and enter as a no-show from 12:0 pm (Brazilian Time Zone) the day after check-in.
In case of delay of the host, the host or the Agency should contact the hotel informing the delay, otherwise the 12:0 pm of the next day the booking will be cancelled and will be charged the 1 value per day of show.