Reservation Guarantee: All reservations must be guaranteed with a valid credit card.

Cancellation and No Show: Cancellations or changes are not permitted. In case of no-show, the total amount of the reservation will be charged. The hotel can debit or pre-authorize your credit card at the time of booking.

Payment 100% in advance at the time of booking.

Cancellation or changes are not permitted, in case of no-show the full amount of the reservation will be charged. The hotel may debit or pre-authorize the card at the time of booking.

- Cancellations or changes made up to 72 hours before check-in time are free of charge. Cancellations, changes, and no-shows after this period will be charged 100% of the first night's reservation;

- All reservations must be guaranteed with a credit card.

Cancellations and Changes: Cancellations or changes can be made free of charge up to 24 hours before check-in time. After this deadline, the full amount of the first night's reservation will be charged in case of cancellation, change, or no-show.

Reservation Guarantee: All reservations must be guaranteed with a valid credit card.

Check-in and Check-out Times: Check-in is available from 2:00 PM, and check-out must be done by 12:00 PM. Requests for early check-in or late check-out may result in additional charges.

Third Guest Fee: An additional fee corresponding to 25% of the daily rate will be charged for the third guest.

Children's Policy: Children up to six years old will not incur any additional cost, provided they sleep in one of the existing beds in the apartment. Children over six years old will have an additional fee of 25% of the daily rate. If there are two children under six years old, one will be exempt from the fee, while the other will be subject to a charge of 25% of the daily rate.

Group Policy: For reservations of 10 or more apartments, our group policy will apply. A signed contract is required, and prices may be subject to adjustments.

Pet Policy: Pets are not allowed on the premises.

Crib available (advance reservation required).

Thank you for your contact and interest in staying with us!

To make your experience even smoother, we have gathered some important information about the hotel's operation below:

Check-in and Check-out
• Check-in from 2 PM
• Check-out until 12 PM

If you wish for early check-in or late check-out, our team will be happy to check availability and any possible additional fees.

Voltage
The hotel's standard voltage is 110V.

Breakfast:
• Monday to Friday: 6:00 AM to 10:00 AM
• Weekends and holidays: 6:30 AM to 10:30 AM

Restaurant
• Lunch: 12:00 PM to 2:00 PM
• Dinner: 7:00 PM to 10:00 PM

Room Cleaning
Room cleaning is preferably done in the morning, between 7:00 AM and 2:00 PM, provided that check-out is not scheduled for the same day.

Internet
We offer free Wi-Fi in all areas of the hotel.

Parking
We offer free self-parking.

Cribs
Cribs are available for reservation; please contact our team in advance.

Smoke-free environment
For everyone's comfort, in accordance with Law No. 13.541/2009, smoking is not permitted on the hotel premises. If evidence of non-compliance is identified, a fine of R$ 150.00 will be applied per occurrence.

Pets
We do not currently accept pets.

Hairdryer and Iron
We have hairdryers and irons available for loan. Just ask at reception.

Check-in Documents
At check-in, we require the presentation of an original photo ID (RG, CNH) and completion of the Guest Registration Form (FRH).

For guests under 18 years of age, it is necessary to present the child's and legal guardians' documents. If the minor is unaccompanied by their parents, authorization with a notarized signature will be required.

Online Check-in
For your convenience, check in online and avoid queues at reception via the link below:

https://www.bluetree.com.br/web-check-in