Policy applicable on dates: 10/14/2025 - 10/17/2025
2/18/2026 - 3/8/2026
8/17/2026 - 8/22/2026

- All reservations must be guaranteed with a credit card;
- Cancellation or changes are not permitted, in case of no-show the full amount of the reservation will be charged. The hotel may debit or pre-authorize the card at the time of booking.

On other dates:

We request advance payment of 100% of the package value

Policy applicable on dates:
10/14/2025 - 10/17/2025
2/18/2026 - 3/8/2026
8/17/2026 - 8/22/2026

Cancellation or alteration is not permitted in case of no-show will be charged the total amount of the reservation. The hotel may be issued the debit card or pre authorize the credit card at the time of booking.

The cancellation deadline is 5 days before check-in.
Reservations are confirmed until 12:00 pm on the day after arrival.
- In case of no-show of guaranteed or prepaid reservations or canceled after the deadline, the amount corresponding to one night may be charged or retained as a fine, and will not be considered as a credit. If it is a Package, there will be a charge or retention of the amounts spent on items made available for the reservation that was not made.

- Cancellations or changes up to 24 hours before check-in time may be made free of charge. Cancellations, changes and no-shows after this period will be charged 100% of the first night's reservation;
- All reservations must be guaranteed with a credit card;
- Check-in time is from 2:00 pm and check-out must be done by 12:00 pm. Early check-in or late check-out may generate an additional charge;
- For the third guest, 25% of the daily rate will be charged;
- One child up to six years old is free of charge, as long as they sleep in one of the pre-existing beds in the apartment. Children over 6 years old will be charged 25% of the daily rate. In the case of two children under 6 years old, one of them will be free and one will be charged 25% of the daily rate;
- When making reservations for 10 or more apartments, we will implement our group policy. A signed contract is required, and prices may be subject to adjustment.
- Pets are not allowed.
- The hotel has covered parking, with valet parking available and a separate charge per day.