- All reservations must be guaranteed with a credit card;
- Cancellation or changes are not permitted, in case of no-show the full amount of the reservation will be charged. The hotel may debit or pre-authorize the card at the time of booking.

-We request advance payment of 100% of the package value;

Cancellation or alteration is not permitted in case of no-show will be charged the total amount of the reservation. The hotel may be issued the debit card or pre authorize the credit card at the time of booking.

All reservations can be cancelled free of charge with 48 hours in advance of check-in. In case of cancellation after the deadline will be charged daily for a value.

- Room Service is available daily from 7:00 am to 11:00 pm.

- Check-in time is from 2:00 pm and check-out must be done by 12:00 pm. Early check-in or late check-out may incur an additional charge;
- For the third guest, 25% of the daily rate will be charged;
- One child up to six years old is free of charge, as long as they sleep in one of the existing beds in the apartment. Children over 6 years old will be charged 25% of the daily rate. In the case of two children under 6 years old, one of them will be free and one will be charged 25% of the daily rate;

- When making reservations for 10 or more apartments, we will implement our group policy. A signed contract is required, and prices may be subject to adjustments.

- Pets are not allowed.