- All reservations must be guaranteed with a credit card;
- Cancellation or changes are not permitted, in case of no-show the full amount of the reservation will be charged. The hotel may debit or pre-authorize the card at the time of booking.
- When checking in, it is mandatory to present a credit card to guarantee payment for extras

Non refundable

IMPORTANT:
We are pleased to inform you that we are carrying out improvements to our facilities, including replacing the flooring in some areas.
The work is being carried out gradually, with completion expected until the first weeks of December 2026.
It will be carried out from Monday to Friday, from 10:00 AM to 6:00 PM. During this period, there may be noise and movement of teams.
Thank you for your understanding and cooperation.

The tennis court is available by prior reservation and payment of an additional fee. Please consult the hotel reception for more information and scheduling.

- Cancellations or changes made up to 24 hours before check-in time are free of charge. Cancellations, changes, and no-shows after this period will be charged 100% of the first night's reservation;

- All reservations must be guaranteed with a credit card;

- Check-in time is from 2:00 PM and check-out must be done by 12:00 PM. Early check-in or late check-out may incur an additional charge;
- At check-in, a credit card must be presented to guarantee payment of extras;
- Children over 6 years old are charged as adults;
- One child under six years old is free of charge, provided they sleep in one of the pre-existing beds in the apartment.
- In the case of 2 children under 6 years old, one is free of charge and the other is charged as an adult;
- When making reservations for 10 or more apartments, we will implement our group policy. A signed contract is required, and prices may be subject to adjustments.
- We allow pets (only cats and dogs) exclusively on the first floor with an additional charge of R$ 350.00 + 5% per day; contact the reservations team to check availability.