The Incentive

When choosing Rate: Melhor Tarifa Disponível. Make a Reservation for 4 nigths and get 1 Free.

Deposit / Guarantee Policies

Prepayment of 100% of the daily rate within 48 hours after booking confirmation (via bank deposit or credit card). The reservation is subject to cancellation if payment is not made within the established period. IN THE CASE OF BOOKINGS INTERMEDIATE BY A TRAVEL AGENCY OR TOURIST OPERATOR, THIS COMPANY IS RESPONSIBLE FOR INFORMING CUSTOMERS OF THESE POLICIES.

Cancellation Policies

Law No. 16,559 OF 01/15/2019 - Art. 112; - Charge of a fine of 50% of the total amount of the reservation in case of cancellation made from 60 (sixty) days to 31 (thirty-one) days in advance of the check-in date; - Charge of a fine of 75% of the total amount paid for the reservation in case of cancellation 30 (thirty) days or less in advance of the check-in date; - For reservations requested less than 29 days after check-in, the cancellation period free of charge is 7 days after confirmation. If this limit is exceeded, a fine of 75% of the reserved period will be applied; - In case of non-attendance of the consumer without prior notice of cancellation, the full amount of the reservation will be charged; - For reservations that include national, state or municipal holidays determined by law, (i) a fine of 75% of the total reservation amount will be charged in case of cancellation made from 60 (sixty) days to 31 (thirty-one) days in advance the date of check-in; and, (ii) a fine of 100% of the total amount paid for the reservation in case of cancellation 30 (thirty) days or less in advance of the check-in date; - Passengers can arrange to be exchanged for another person; under the same conditions expressed above; - Failure to show up on the day, time and place determined for check-in will be considered a NO SHOW – a 100% fine will apply, with no refund of the advance payment made or credit to be made available for a future stay; - If the passenger is on the Island and wants to anticipate his/her return, there will be no reimbursement of the unused days; - If the reservation is guaranteed by the agency or operator, and later there is a request to change periods that is within the fine collection period, the fine will be charged and then the reservation change will be made (if there is availability for the new dates ); - The hotel is not responsible for flight delays and cancellations on arrival and departure from your stay in Fernando de Noronha; - In case of cancellation due to force majeure (health problems), forward the necessary documentation for the case to be analyzed by the management of the inn.