ADVANCE PURCHASE 10% OFF

Gran Valley GAV Hotéis e Resorts (Learn more about the Hotel)
10.00% Discount

The Incentive

When choosing Rate: MELHOR TARIFA DISPONÍVEL. Book 90 days in advance and win a 10% discount.

Deposit / Guarantee Policies

The reservation will be guaranteed after payment confirmation.
*The credit card used for the purchase must be presented at check-in.*
If payment is not confirmed by the card issuer, please contact us at 0800 300 6565 (option 1), or [email protected];

*Non-refundable reservations will be charged in full, and cancellations or changes are not permitted without charge.*
Customer service hours are from 8:00 AM to 6:00 PM, Monday to Friday, and from 9:00 AM to 5:00 PM on Saturdays and Sundays.

Cancellation Policies

Policy applicable on dates: 12/22/2026 - 1/3/2027

Non-refundable rate, meaning that reservations made using this rate cannot be cancelled and/or changed without charge.
In case of no-show, the total cost of the accommodation will be charged to the card provided.

There is no refund of the amount already paid.

On other dates:

Reservations with payment will be guaranteed until 10:00 AM on the day following the check-in date. After this time, in case of no-show, the reservation will be canceled and there will be no refund of the amounts paid.

Cancellation requests for reservations/packages will only be accepted when formalized via email ([email protected]) within 14 days before the check-in date, with a full refund. If cancellation is not requested within 14 days before the check-in date, there will be no refund.

After arrival and occupancy of the apartment, in case of early departure, in any reservation, whether it is a package or not, the total value of the reservation period will be charged.
A credit/debit card administration fee will be deducted in case of cancellation by the applicant within the deadlines stipulated above.
We do not accept checks or American Express cards.

Discount of: 10.00%

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