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Deposit / Guarantee Policies

3/16/2025 - 7/31/2027

Full payment is required by credit card or bank transfer.

Payment deadline: up to 24 hours after booking confirmation.

Payment can be split into up to 6 installments on credit card for amounts with a minimum installment of R$250.00.

TREE BIES EMPREENDIMENTOS HOTELEIROS LTDA
CNPJ: 08.237.486/0001-98 (PIX KEY)

Banco do Brasil (001)
Agency: 8163
Account: 884-2

On other dates:

We require payment of 100% of the reservation within 24 hours after finalizing the order.
We accept Visa, Mastercard, American Express and Hipercard.
The hotel does not accept third-party credit cards.
During check-in, guests must show their identification document along with a credit card in their name.
Payment can be divided into up to 6 installments on the credit card for amounts with a minimum installment of R$250.00.

Payments via Pix will only be confirmed after a bank conference.
TREE BIES EMPREENDIMENTOS HOTELEIROS LTDA
CNPJ: 08.237.486/0001-98 (PIX KEY)

Banco do Brasil Bank (001)
Branch: 8163
Account: 884-2

Cancellation Policies

Policy applicable on dates: 3/16/2025 - 5/31/2027

From 22 / Apr / 2019 to Dec 23/2019: 1 Night penalty for cancellation 3 days prior to the arrival of passengers and / or non-show. The operator must inform flight or fail to warn in the reservation in the case of clients who arrive at the estimated hotel first day of the day after the expected date as IN to protect the room and not be considered as non-show.