The Incentive

When choosing Rate: Melhor Tarifa Disponível. Book last minute with less then 3 day(s) in advance and win 7% discount.

Deposit / Guarantee Policies

The reservation must be guaranteed with full payment of the total amount of the accommodation.

Cancellation Policies

RESERVATION CANCELLATION POLICY Our cancellation policy follows Embratur Normative Deliberation n° 165/95. At the time of booking, the customer declares to be aware of and in accordance with the Reservation and Cancellation and No-show Policies. RESERVATION, CANCELLATION AND NO SHOW POLICIES Once payment has been confirmed, the reservation will be confirmed. If there is a need to cancel or change the reservation date, the customer must notify the Hotel Reservation Center in advance in writing (via email or WhatsApp). Cancellation or change of dates will be subject to availability and fees as per the conditions below. The balance of the daily payment will be charged at check-in. No Show is withdrawal without cancellation: Non-attendance without prior written notice within the deadlines described in this document, on the expected arrival date, will be considered a “no-show”. The vacancy will remain available for 12 hours, starting from the entry time. After this period, the reservation will be canceled (with retention of 100% of the amount paid), making the vacancy available to another interested party. CANCELLATION POLICY FOR RESERVATIONS WITH PREPAID PAYMENT In case of early departure from the contracted rates, there will be no refund of the amount paid in advance. Cancellation notice more than 14 days prior to entering the hotel (check-in), 100% of the amount paid will be refunded, or this amount can be used as a credit within a period of 90 days, depending on availability at the time of rebooking . Cancellation notice more than 7 days in advance of entering the hotel (check-in), there will be a refund of 50% of the amount paid, or the full amount can be used as a credit within a period of 90 days, depending on availability at the time of booking. markdown. Cancellation notice with less than 7 days of entry to the hotel (check-in), there will be no reversal or credit, however, it can be used as credit within a period of 90 days. In case of no show (non-attendance on the day of entry) there will be no refund and you will not be entitled to credit. As our rate changes seasonally and on holidays, the 100% or 50% credit will be in value, and not necessarily in number of nights.