The Incentive

When choosing Rate: Tudo Incluso. Win a 15% discount.

Deposit / Guarantee Policies

Payment Methods 25% bank deposit in up to 2 days from the reservation request. Prepayment and Direct Payment RESERVATION Upon payment of 25% of the total daily rate and sending the proof by email, the reservation will be confirmed. - Installment by card - We do not offer a discount, maximum installments of up to 6 installments and a minimum installment of R$ 500.00.

Cancellation Policies

If there is a need to cancel or change the date of the reservation, the customer must notify the Hotel in writing, and cancellation or change by telephone will not be accepted. No cancellation fee or date transfer will be charged, only the eventual difference in price between one period and another, if any, observing the following deadline: 15 days in advance of the entry date for low or high season Requests up to 30 days prior to the start of the package Obs.: Always according to the availability of vacancies at the Hotel. *CANCELLATION BEYOND THE TIME LIMIT THERE WILL BE NO REFUND OF THE AMOUNT PAID. WITHDRAWALS Withdrawal without cancellation – “no show” 15 days before the date of entry for low or high season Obs.: Always according to the availability of vacancies at the Hotel. *CANCELLATION BEYOND THE TIME LIMIT THERE WILL BE NO REFUND OF THE AMOUNT PAID. WITHDRAWALS Withdrawal without cancellation – “no show” Non-attendance without prior written notice, on the expected arrival date, will be considered “no show” (withdrawal without cancellation). The vacancy will remain available for 24 hours, starting from the entry time. After this period, the reservation will be canceled (with retention of 100% of the amount paid), making the vacancy available to another interested party. THERE WILL BE NO REFUNDS OF THE AMOUNT PAID. Withdrawal after entry Withdrawal upon arrival or after entering the Hotel, as well as early departure for any reason. THE FULL AMOUNT OF THE PACKAGE AS NEGOTIATED IN THE RESERVATION WILL BE CHARGED, NOT GIVING THE RIGHT TO ANY TYPE OF REFUND, CASH REFUND OR CREDIT IN NEW DAILY RATES. IMPORTANT We aim, with this contract, to maintain the standard of quality in service, without losses for our Hotel and for our client