Policy applicable on dates: 12/1/2026 - 1/2/2027
7/1/2027 - 8/31/2027

There will be no refund of the amount paid at the time of booking confirmation.

On other dates:

Payment for daily rates must be made at the time of booking confirmation, by bank deposit, credit card or payment link.

Policy applicable on dates:
10/10/2026 - 10/18/2026
12/19/2026 - 1/2/2027

Reservations cannot be cancelled after confirmation. The cost is 100% of the accommodation price.

Up to 30 days before check-in - full refund.
29 days to 15 days before check-in - 50% refund.
14 days until check-in date - no refund.
* During the High Season and Carnival/New Year's Eve periods, there is no refund of amounts paid.

Check-in time: from 2:00 p.m.

Check-out time: until 12:00 p.m.

Breakfast included in the daily rate, served from 6:00 a.m. to 10:00 a.m. in the restaurant.

Wi-Fi included.

Reception and service: 24 hours a day.

PAYMENT POLICY:
In advance, at the time of booking, by bank deposit or payment link. There will be no refund of the amount paid at the time of booking confirmation.

CANCELLATION POLICY:
Cancellation of the booking is not permitted after confirmation.