The Incentive

When choosing Rate: Não Reembolsável. Book 90 days in advance and win a 12% discount.

Deposit / Guarantee Policies

To confirm your reservation, we request payment, which can be made in 2 ways:
1 - Via bank deposit or PIX: deposit worth 50% of the total reservation and balance up to 72 hours before check-in.

2 - Credit Card: Payment of the full reservation amount in cash or in installments in up to 6 interest-free installments

After confirming the reservation, payment must be made within 48 hours to guarantee the apartment is blocked.
If payment is not identified within the deadline, the reservation will be subject to cancellation without prior notice.

NEW YEAR'S EVE AND CARNIVAL: Payment for reservations during New Year's Eve and Carnival have a different policy in which the full amount must be made up to 45 days before check-in.

Cancellation Policies

ALLOWS CANCELLATION

Cancellation up to 60 days before Check-in (entry date): No fine charged;
Cancellation 59 days before check-in or less: A fine of 100% of the reservation value will be charged.
NOTE: Reimbursement of amounts will be upon issuance of a letter of credit with a term of up to 180 (ONE HUNDRED AND EIGHTY) days from the date of cancellation. The letter of credit can be used to deduct amounts from a new reservation, according to the property's current and available rate.

Cancellation: If cancelled, changed or in case of no-show, the full amount of the reservation will be charged.
CHANGES, CANCELLATION POLICY AND GENERAL CONDITIONS: - Dates from the moment until the date of reservation, after this date it is subject to the availability of the inn. - Identification of group members must be sent for a stay up to 7 days before check-in. - This reservation becomes valid upon payment. To the enterprise The client is hosted and is subject to this document informed in this pre-booking document; 2 CANCELLATION OR MODIFICATION AT THE CUSTOMER'S INITIATIVE: 1. The customer is reminded, in accordance with article L. 121-20-4 of the Consumer Law, that he or she does not enjoy the right of withdrawal as provided for in article L. 121 -20 of the Consumer Law, since payments are proportional to a specific date or periodicity. 1.1. Make the cancellation Cancellation must be made in writing (via email), cancellation or change by telephone or instant communication device is not accepted. The Consumer Protection code (in Normative Deliberation No. 429 of 04/23/02) guarantees a full refund of any amount deposited if the reservation is requested to be canceled within 7 days after purchasing it, after which the delay will not be refunded. or credit. However, out of respect and attentive to the needs of our customers, we grant the reservation holder the right to arrange for it to be replaced by another passenger, under the same conditions and on the same date. If your stay is interrupted, the full price will be charged. In case of pre-paid reservation, No refund will result from this situation. We are available for any clarifications that are necessary.