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Deposit / Guarantee Policies

Reservation confirmation occurs after full payment, which can be made via Pix or credit card. For credit card payments, we offer installments up to 6x, with a minimum installment of R$ 100.00.
For security reasons, at check-in, it will be mandatory to present the physical credit card used for the purchase, the transaction receipt, and an official document of the cardholder.
By accepting this policy, the guest authorizes automatic billing to the card provided at the time of booking.
We also inform you that we do not accept payments by check.

Cancellation Policies

Full payment for the reservation or the first night's stay can be made by credit card at the time of booking or directly at the hotel. If you choose to pay at check-in, please be aware that the reservation will be held until 6 PM on the day of check-in. After this time, it will be canceled without prior notice and may be reactivated subject to room availability.