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Deposit / Guarantee Policies

Policy applicable on dates: 6/8/2023 - 6/10/2023
7/9/2023 - 7/23/2023
9/6/2023 - 9/9/2023
10/10/2023 - 10/14/2023
10/31/2023 - 11/2/2023
11/15/2023 - 11/18/2023
12/20/2023 - 1/6/2024

Reservation confirmation occurs after full payment, which can be made via Pix or credit card. For credit card payments, we offer installments up to 6x, with a minimum installment of R$ 100.00.
For security reasons, at check-in, it will be mandatory to present the physical credit card used for the purchase, the transaction receipt, and an official document of the cardholder.
By accepting this policy, the guest authorizes automatic billing to the card provided at the time of booking.
We also inform you that we do not accept payments by check.

On other dates:

Reservation confirmation occurs after full payment, which can be made via Pix or credit card. For credit card payments, we offer installments up to 6x, with a minimum installment of R$ 100.00.
For security reasons, at check-in, it will be mandatory to present the physical credit card used for the purchase, the transaction receipt, and an official document of the cardholder.
By accepting this policy, the guest authorizes automatic billing to the card provided at the time of booking.
We also inform you that we do not accept payments by check.

Cancellation Policies

Policy applicable on dates: 6/8/2023 - 6/10/2023
7/9/2023 - 7/23/2023
9/6/2023 - 9/9/2023
10/10/2023 - 10/13/2023
10/31/2023 - 11/2/2023
11/15/2023 - 11/18/2023
12/20/2023 - 1/6/2024

In case of cancellation, no-show, or early departure (after check-in), 100% of the TOTAL reservation amount will be charged. The amount paid will not be refunded, nor can it be converted into credit for future use. Exceptions will be applied exclusively in cases of unforeseen circumstances and/or force majeure, upon proof.

On other dates:

Free cancellation up to 48 hours before arrival. In case of no-show, the first night's stay will be charged. In case of early departure (after check-in), 100% of the TOTAL reservation amount will be charged and the amount paid will not be refunded, nor can it be converted into credit for future use. Exceptions will be applied exclusively in cases of unforeseen circumstances and/or force majeure, upon proof.