* 100% of the total reservation amount will be charged to the credit card provided.

* In case of cancellation or no-show, the penalty is 100% of the reservation amount.

* 100% of the total reservation amount will be charged to the credit card provided.

* In case of cancellation or no-show, the penalty is 100% of the reservation amount.

* Smoking is not permitted in the hotel;

* Check-in at 2 PM and Check-out at 12 PM;

* Early check-in and late check-out are subject to availability and additional charges (for more information, please contact the hotel's reservations department);
* For information on the possibility of extra beds, please contact the hotel's reservations department;

* If there is a balance of daily rates to be paid directly to the hotel, it must be paid at check-in.

POLICY FOR MINORS
• One child up to 5 years old stays free when sharing a bed with their parents. Please check with the hotel regarding availability and additional costs for other accommodation options for children;

* Presentation of original documentation (birth certificate/ID/Passport) of the minor and parents or legal guardian is required at check-in. If the parents or legal guardian are not present, written authorization with notarized signature will be required, in accordance with the Statute of Children and Adolescents (Article 82 of Law 8.069/95).

PET POLICY
* Each apartment accommodates only 1 small pet (dog or cat) weighing up to 10 kg;

* It will be necessary to sign a responsibility agreement at check-in and comply with the conditions established therein;

* The pet owner must present an updated vaccination card;

* Pets are restricted to the apartments;

* It is mandatory to keep the pet in a carrier/bag or on your lap in social areas such as: gyms, swimming pool, lobby, rest/event rooms, common areas. It is not permitted to let them roam freely in the hotel premises;

* Pets are not allowed in the restaurant or bar;

* Cleaning up after pets is the sole responsibility of the owner;

* In case of damage to the apartment caused by the pet, a fee will be charged for the repair of the damaged furniture;

* Pet Friendly Fee starting at R$90.00, please contact the reservations department for more information.