• Check In - Entrance: 15:00
• Check Out - Departure: 13:00
• The conditions of cancellation and payment in advance may vary according to the season. Consult cancellation policies so that you find out about each special case.
CONDITIONS ON CHILDREN AND EXTRA BEDS
•Children up to 2 years old stay free of charge sharing the existing bed.
•Children from 3 to 11 years old can stay in an extra bed with additional charge.
•Children over 12 years of age are counted as an adult.
•Maximum number of extra beds in the room: 1.
•Accommodation is charged per person, per night
•Pets: Pets are allowed, additional charges apply
•Hot water service available.
•Hotel Insurance: Not included in the rate, mandatory payment upon arrival. $3,000 COP per person per night.
•Cards accepted in this accommodation (visa, Master Card, American Express)
•Upon receiving a request, the hotel reserves the right to pre-authorize the credit card indicated on it. By making a reservation, you are deemed to have full knowledge of the hotel's payment, refusal and cancellation policies.
•The hotel reserves the right to cancel a reservation in the event that valid credit card details are not available.
•To avoid difficulties, please keep a copy of your reservation to present it upon arrival at the hotel.
•In the case of non-refundable reservations, because they are made at the time of cancellation, the total amount of the reservation will be automatically debited at the time of confirming the reservation. Changes or cancellations are not allowed.
* Measures will be taken into account in case of COVID-19