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Deposit / Guarantee Policies

CREDIT CARD PAYMENT

Payments by credit card must be made by the cardholder, who must present the card at check-in for verification.

PAYMENT BY THIRD-PARTY CREDIT CARD

For payments by third-party credit card, an authorization form is required, authorizing the cardholder to use the card. A photo of the card (front and back) and a copy or photo of the cardholder's ID (front and back) must be presented along with the card at check-in.

LINK PAYMENT

If paying with a virtual card, you will need to complete an authorization form and present the virtual card at check-in through the bank's app, or a screenshot of the bank's app, proving ownership and the card details used.

Cancellation Policies

Policy applicable on dates: 12/15/2024 - 2/28/2025

Cancellation Policy:
Reservations made here cannot be canceled after the deadline (Cancellation without penalty up to 21 days before check-in date). Within 21 days before check-in, a fine of 100% of the total reservation amount will be charged.

On other dates:

Cancellation Policy:
Reservations made here cannot be canceled after the deadline (Cancellation without penalty up to 7 days before check-in date). Within 7 days before check-in, a fine of 100% of the total reservation amount will be charged.