The full amount of the package is prepaid at the time of booking, with the possibility of cancellation, without charge, up to 3 days before check-in.

If this deadline is respected, the refund will be made in the same form of payment.

In case of cancellation outside the deadline or no-show, the full amount of the package will be charged, with no refunds.

Cancellation is free of charge up to 3 days before check-in.

If this deadline is respected, the refund will be processed using the same payment method.

In case of cancellation outside this timeframe or no-show, the full package price will be charged, with no refunds.

- Check-in time: from 3 PM;

- Check-in time: until 3 PM;

- Children's Policy: 1 child up to 12 years old, free of charge;

- Breakfast will be served in the room until 11 AM;
- Smoking is prohibited in the rooms and indoor areas;

- Parties, loud music and drones are only allowed with the Hotel's authorization;

- To stay at the hotel, it is mandatory to present the original document (with photo) of all guests. It is prohibited, under the law, to accommodate minors under 18 (eighteen) years of age unaccompanied by their parents or legal guardians, or without written authorization from them or the judicial authority, and it is mandatory to provide the Hotel with the originals or authenticated copies of the documents proving this condition.

- The reservation must be made in the guest's name and is therefore non-transferable;

- Closer to the check-in date, our team will contact you to align all the details;

- Professionals are allowed to enter to assist the bride, such as a hairdresser, makeup artist, photographer, etc.