The Incentive

When choosing Rate: Tarifa Hotel - Não reembolsável. Win a 28% discount.

Deposit / Guarantee Policies

1.2. HOTEL RATE – NON-REFUNDABLE
1.2.1. To guarantee the reservation, the total amount of the accommodation will be charged in advance via credit card.
1.2.2. Reservations with a total value exceeding R$ 700.00 may be paid in up to 6 (six) installments without interest.
1.2.3. Reservation confirmation occurs only after payment processing on the credit card.
1.2.4. If the credit card transaction is declined, the reservation may be canceled by the hotel without prior notice.

Cancellation Policies

Cancellation must be requested directly from the establishment by phone, WhatsApp, or email, subject to the following conditions:

1. NON-REFUNDABLE RATE
1.1. Cancellations requested up to 7 (seven) days after booking, as per article 49 of the Consumer Protection Code (CDC), will be entitled to a full refund of the amounts paid.
1.2. The refund period will be up to 30 (thirty) days.
1.3. Cancellations made within 7 (seven) days prior to check-in, as well as no-shows, will not entitle the guest to a refund of the amounts paid.
1.4. For other cancellations, outside the aforementioned cases, the amount paid will be converted into credit for new stays within a period of 6 (six) months.

3. GENERAL CONDITIONS:
3.1. Cancellation at check-in or early departure: no refund or credit will be given for unused periods, except in cases provided for by law.