The Incentive

When choosing Rate: Tarifa PIX - Não reembolsável. Win a 28% discount.

Deposit / Guarantee Policies

1.1. PIX FEE – NON-REFUNDABLE
1.1.1. To guarantee the reservation, the total amount of the accommodation will be charged in advance via PIX.
1.1.2. This rate option does not allow installment payments.
1.1.3. For reservations made through the website, confirmation is automatic after payment of the QR Code/Link generated upon completing the reservation.
1.1.4. For reservations made directly with the hotel, confirmation will only occur after sending proof of payment via WhatsApp or email, within a maximum of 3 (three) days.
1.1.5. If the PIX payment is not made, the reservation may be canceled by the hotel without prior notice.

Cancellation Policies

Cancellation must be requested directly from the establishment by phone, WhatsApp, or email, subject to the following conditions:

1. NON-REFUNDABLE RATE
1.1. Cancellations requested up to 7 (seven) days after booking, as per article 49 of the Consumer Protection Code (CDC), will be entitled to a full refund of the amounts paid.
1.2. The refund period will be up to 30 (thirty) days.
1.3. Cancellations made within 7 (seven) days prior to check-in, as well as no-shows, will not entitle the guest to a refund of the amounts paid.
1.4. For other cancellations, outside the aforementioned cases, the amount paid will be converted into credit for new stays within a period of 6 (six) months.

3. GENERAL CONDITIONS:
3.1. Cancellation at check-in or early departure: no refund or credit will be given for unused periods, except in cases provided for by law.