Deposit / Guarantee Policies
50% of the reservation amount will be charged in advance and the remaining 50% at the time of check-in. In case of cancellation or no-show, the total amount of the reservation will be charged. The credit card used as a guarantee for the reservation must be presented at the time of check-in and must be in the name of the guest who made the reservation. It is essential to present the physical card used at the time of purchase.
Prohibition of Resale:
The reservation holder is not authorized to resell his/her reservation to third parties.
Reservations made at our establishment are exclusively for the personal use of the holder.
Any attempt to resell will result in the cancellation of the reservation.
Cancellation Policies
In case of cancellation and/or change to the reservation, the amount paid will not be refunded.
General Policy
- Cancellation or change requests must be requested and analyzed together with the hotel. In case of no-show, 100% of the reservation will be charged;
- All reservations must be paid in advance;
- Check-in time is from 3:00 p.m. and check-out must be done by 12:00 p.m.;
Early check-in or late check-out will be offered subject to availability;
- One child up to 8 years old is free of charge, as long as they are accommodated in one of the existing beds in the apartment. Children over 8 years old will have an additional charge. In the case of two children under 8 years old in the Family Suite accommodation, one of them will be free of charge and one will be charged an additional amount;
- We inform you that professional filming is prohibited within the property of Casa Marambaia
taxes and fees included