The Incentive

When choosing Rate: Opção Não Reembolsável. Book at least 7 night(s) and win 36% discount.

Deposit / Guarantee Policies

AGENCIES/COMPANIES/OPERATORS WITHOUT APPROVED REGISTRATION MUST MAKE THE FULL PREPAYMENT OF DAILY DAILY DAYS, WITHIN UP TO 5 DAYS OF THE RESERVATION BEING MADE, ACCORDING TO THE BANK DETAILS BELOW: BANCO BRADESCO (237) = AG: 1797-3 - C/C 2397 – 3 - CNPJ: 20.217.053/0001 – 76 - HOTEL CASA DA MONTANHA
SEND PROOF OF DEPOSIT TO EMAIL: [email protected] with the reservation identification. If the deposit is not located within the deadline, the reservation will be automatically cancelled.
All reservations with no show guarantee. Payment invoiced only to AGENCIES/COMPANY/OPERATORS with approved registration directly at the hotel.

Non-refundable payment

100% of the total amount will be charged to the credit card provided at the time of booking. This rate is non-refundable. In case of no-show, payments will not be refunded.

Payment methods

The full amount of the accommodation will be charged immediately after booking | Interest-free installments (only for cards issued in Brazil) | We do NOT accept third-party cards | The card used for payment of the stay will be requested at check-in | If the cardholder does not stay at the hotel, a new payment will be requested with a physical card and the previous payment will be refunded.

Cancellation Policies

Non-refundable rate. No possibility of cancellation or change.
In case of cancellation, the total amount will be retained as a fine, without granting credit for later use.

100% charged as a fine.

Early Departures:
If the guest is already staying at the hotel and decides to leave before the contracted date, the hotel reserves the right to charge all contracted daily rates.