The Incentive

When choosing Rate: Opção Flexível. Win a 25% discount.

Deposit / Guarantee Policies

Refundable rate: the total amount of the contracted nights will be charged to the card provided at the time of booking.
Non-refundable rate: The total amount of the reservation will be charged to the credit card provided at the time of booking.

Cancellation Policies

Policy applicable on dates: 2/13/2026 - 2/17/2026
10/23/2026 - 12/20/2026

REFUNDABLE RATE

- The deadline for cancellation without penalty, i.e., with a full refund of the deposit paid to guarantee the reservation, is 42 days before check-in.

- After this date, the amount paid will be retained as a penalty, without credit being granted for later use.

NON-REFUNDABLE RATE

- If cancelled, the total amount paid will be retained as a penalty, without credit being granted for later use.

Early Departures:

If the guest is already staying at the hotel and decides to leave before the contracted date, the hotel reserves the right to charge for all contracted nights.

Policy applicable on dates: 4/2/2026 - 4/4/2026
5/1/2026 - 5/2/2026
5/30/2026 - 7/30/2026
9/4/2026 - 9/6/2026
9/18/2026 - 9/19/2026
10/10/2026 - 10/11/2026

REFUNDABLE RATE

- The deadline for cancellation without penalty, i.e., with a full refund of the deposit paid to guarantee the reservation, is 14 days before check-in.

- After this date, the amount paid will be retained as a penalty, without credit being granted for later use.

NON-REFUNDABLE RATE

- If cancelled, the total amount paid will be retained as a penalty, without credit being granted for later use.

Early Departures:

If the guest is already staying at the hotel and decides to leave before the contracted date, the hotel reserves the right to charge for all contracted nights.

Policy applicable on dates: 12/21/2026 - 1/3/2027

Non-refundable rate. No possibility of cancellation or change.
In case of cancellation, the total amount will be retained as a fine, without granting credit for later use.

100% charged as a fine.

Early Departures:
If the guest is already staying at the hotel and decides to leave before the contracted date, the hotel reserves the right to charge all contracted daily rates.

On other dates:

REFUNDABLE RATE

- The deadline for cancellation without penalty, i.e., with a full refund of the deposit paid to guarantee the reservation, is 7 days before check-in.

- After this date, the amount paid will be retained as a penalty, without credit being granted for later use.

NON-REFUNDABLE RATE

- If cancelled, the total amount paid will be retained as a penalty, without credit being granted for later use.

Early Departures:

If the guest is already staying at the hotel and decides to leave before the contracted date, the hotel reserves the right to charge for all contracted nights.