The Incentive

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Deposit / Guarantee Policies

10/14/2024 - 10/17/2024

During this period, rates will be irrevocable, meaning the full amount of the reservation will be charged and the date cannot be changed.
You will be charged 100% of the period.

If the card details are invalid or the balance is insufficient to pay in full for the reservation, it will be automatically cancelled.

PIX only during business hours (Mon-Fri 9am to 4pm).

Send proof to Whatsapp: +555199228 2343 or [email protected].

They do not generate credit for another period.

No-show: Failure to show up without prior written notice, on the scheduled arrival date, will be considered a "No-Show" (withdrawal without cancellation). The reservation will remain active until 11:59 pm on the day of check-in, after this time the reservation will be canceled with 100% of the amount paid being retained, making the place available to another interested party. THERE WILL BE NO REFUND OF THE AMOUNT PAID. If entry is required after 11:59 pm, the hotel must be informed in advance.

On other dates:

Reservations are active until 4pm on the check-in date.
After this time, if the customer does not contact the hotel to guarantee it, the hotel may cancel the reservation without any prior notice.

Cancellation Policies

Policy applicable on dates: 8/28/2023 - 8/31/2023
9/29/2023 - 10/1/2023
10/6/2023 - 10/8/2023
10/17/2023 - 10/20/2023
8/26/2024 - 8/29/2024
10/15/2024 - 10/18/2024

During this period, rates will be irrevocable, meaning the full amount of the reservation will be charged and the date cannot be changed.
You will be charged 100% of the period.
They do not generate credit for another period.

On other dates:

Free cancellation allowed up to 48 hours before check-in.