The Incentive

When choosing Rate: Tarifa PIX. Win a 5% discount.

Deposit / Guarantee Policies

Prepayment of 100% of the DAILY RATES for the confirmation of the booking. IF YOU DO NOT RECEIVE PAYMENT UNTIL 72 hours BEFORE the DATE of the cancellation WILL BE automatic.

Cancellation Policies

Policy applicable on dates: 7/1/2026 - 7/31/2026
1/1/2027 - 1/31/2027
7/1/2027 - 7/31/2027

Law No. 16,559 of January 15, 2019 - Article 112;
• Cancellation without penalty for cancellations up to 31 (thirty-one) days prior to the check-in date;
• A penalty of 100% of the total amount paid for the reservation will be charged in case of cancellation 30 (thirty) days or less prior to the check-in date;
• For reservations requested less than 29 days before check-in, the cancellation period without charge is 7 days after confirmation. If this limit is exceeded, a penalty of 100% of the reserved period will be applied.

• In case of no-show by the consumer without prior notice of cancellation, the full amount of the reservation will be charged;

• For reservations that include national, state or municipal holidays determined by law, a penalty of 100% of the total amount paid for the reservation will be charged in case of cancellation 30 (thirty) days or less prior to the check-in date.

On other dates:

Legal Basis: Law No. 16.559 of January 15, 2019 - Art. 112

Cancellation without penalty: Valid only for cancellations requested more than 7 (seven) days prior to the check-in date.

Cancellation with penalty: A penalty of 100% of the total amount paid for the reservation will be charged in case of cancellation made 7 (seven) days or less prior to the check-in date.

Last-minute reservations (Check-in up to 7 days): For reservations made 7 (seven) days or less prior to the check-in date, there is no deadline for free cancellation. In case of withdrawal or cancellation, a penalty of 100% of the value of the reserved period will be applied.

No-show: In case of non-attendance by the consumer on the scheduled date, the amounts debited from the card or deposited will not be refunded, being retained in full.

Payment Methods
The full amount of the accommodation will be debited or must be deposited immediately after the booking is completed.

Interest-free installments (only for cards issued in Brazil).