The Incentive

When choosing Rate: Tarifa Base - SITE. Win a 20% discount.

Deposit / Guarantee Policies

2/28/2024 - 12/31/2024

Payment of 100% of daily rates at the time of booking via bank credit (Banco do Brasil Ag: 3434-7 C/C 124556-2 Atlântico Sul Empreendimentos Ltda CNPJ: 24.556.300/0001-10) NEED TO SEND PROOF OF DEPOSIT BY EMAIL [email protected]

For Private customers who make reservations through our website, payment can also be made by credit card (Amex, Dinners, Mastercard and Visa), in the case of payment by credit card, it can be paid in up to 3 interest-free installments.

Payment methods
The full cost of accommodation will be debited immediately upon completion of the reservation | Interest-free installments (only for cards issued in Brazil) | We DO NOT accept third party cards | The card used to pay the daily rates will be requested at the time of check in | If the cardholder does not stay at the hotel, a new payment will be requested with a physical card and the previous payment will be reversed.

On other dates:

PAYMENT IN ADVANCE VIA CREDIT CARD.

Payment methods
The full cost of accommodation will be debited immediately upon completion of the reservation | Interest-free installments (only for cards issued in Brazil) | We DO NOT accept third party cards | The card used to pay the daily rates will be requested at the time of check in | If the cardholder does not stay at the hotel, a new payment will be requested with a physical card and the previous payment will be reversed.

Cancellation Policies

Policy applicable on dates: 3/17/2026 - 4/1/2026
4/5/2026 - 4/16/2026
4/21/2026 - 4/29/2026
5/3/2026 - 6/3/2026
6/7/2026 - 7/2/2026
3/1/2027 - 3/25/2027
3/28/2027 - 4/20/2027
4/22/2027 - 5/26/2027
5/30/2027 - 7/1/2027

Legal Basis: Law No. 16.559 of January 15, 2019 - Art. 112

Cancellation without penalty: Valid only for cancellations requested more than 7 (seven) days prior to the check-in date.

Cancellation with penalty: A penalty of 100% of the total amount paid for the reservation will be charged in case of cancellation made 7 (seven) days or less prior to the check-in date.

Last-minute reservations (Check-in up to 7 days): For reservations made 7 (seven) days or less prior to the check-in date, there is no deadline for free cancellation. In case of withdrawal or cancellation, a penalty of 100% of the value of the reserved period will be applied.

No-show: In case of non-attendance by the consumer on the scheduled date, the amounts debited from the card or deposited will not be refunded, being retained in full.

Payment Methods
The full amount of the accommodation will be debited or must be deposited immediately upon completion of the booking.

Interest-free installments (only for cards issued in Brazil).

We DO NOT accept third-party cards.

The card used for payment of the daily rates will be requested at check-in.

If the cardholder does not stay at the hotel, a new payment will be requested with a physical card on site, and the previous payment will be refunded.

Policy applicable on dates: 4/2/2026 - 4/4/2026
4/17/2026 - 4/20/2026
4/30/2026 - 5/2/2026
6/4/2026 - 6/6/2026
9/4/2026 - 9/6/2026
10/9/2026 - 10/11/2026
10/30/2026 - 11/1/2026
11/19/2026 - 11/21/2026
12/4/2026 - 12/7/2026
12/24/2026 - 1/10/2027
2/5/2027 - 2/9/2027
3/26/2027 - 3/27/2027
4/21/2027 - 4/21/2027
5/27/2027 - 5/29/2027
9/3/2027 - 9/6/2027
10/8/2027 - 10/11/2027
10/29/2027 - 11/1/2027
11/12/2027 - 11/15/2027
12/24/2027 - 1/10/2028

Rescheduling and cancellation are not allowed. In case of no-show, payments made will not be refunded.

On other dates:

Cancellation/Change Policy:
• Law No. 16,559 OF 01/15/2019 - Art. 112;
• Charge of a fine of 50% of the total value of the reservation in case of cancellation made 60 (sixty) days up to 31 (thirty-one) days in advance of the check-in date;
• Charge of a fine of 75% of the total amount paid for the reservation in case of cancellation 30 (thirty) days or less in advance of the check-in date;
• For reservations requested less than 29 days before check-in, the free cancellation period is 7 days after confirmation. If this limit is exceeded, a fine of 75% of the reserved period will be applied;
• If the consumer does not show up without prior notice of cancellation, the full price of the reservation will be charged;
• For reservations that cover national, state or municipal holidays determined by law, (i) a fine of 75% of the total value of the reservation will be charged in case of cancellation made 60 (sixty) days up to 31 (thirty-one) days in advance the check-in date; and, (ii) fine of 100% of the total amount paid for the reservation in case of cancellation 30 (thirty) days or less in advance of the check-in date.
• For payments made by credit card, in case of cancellation after 90 days of the transaction made, an administrative fee of 3.80% (administrative fees) will be charged on the total amount.

Payment methods
The full cost of accommodation will be debited immediately upon completion of the reservation | Interest-free installments (only for cards issued in Brazil) | We DO NOT accept third party cards | The card used to pay the daily rates will be requested at the time of check in | If the cardholder does not stay at the hotel, a new payment will be requested with a physical card and the previous payment will be reversed.